Due to extremely cold conditions, the City is implementing special measures to keep people who are homeless safe. If you see someone who needs shelter, call (215) 232-1984.
In effect: 3:00 p.m. on Thursday, March 04 until further notice

COVID-19 vaccine

The vaccine is now available for certain groups. Learn more about the City’s plans for distributing vaccines. If you're interested in getting the vaccine, sign up today!

Permits, violations & licenses

Make an appointment to visit the L&I Permit and License Center

To reduce the spread of COVID-19, customers must make an appointment for an in-person visit to the Department of Licenses and Inspections (L&I) Permit and License Center.

At this time, in-person appointments are only available to:

You must have a copy of the permit invoice to pay for or pick up permits with paper plans. The contractor’s license, insurance, and tax account must all be up-to-date.

Customers are limited to three filings per appointment.

Some applications need preapprovals from other departments. These departments may not be reviewing paper applications at this time. Apply online using eCLIPSE to avoid delays.

Scheduling an appointment

You can schedule your appointment online or by calling 311, or (215) 686-8686 if you are outside of Philadelphia.

You must provide the following information:

  • First and last name.
  • A valid email address.
  • The number and type of applications you are submitting or picking up.

For appointments related to permit and license applications, use QLess.


For appointments to file an appeal to the BLIR, BBS, or PAB, use the online form.


The Permit and License Center doesn’t handle appeals to the Zoning Board of Adjustment (ZBA).

What to bring

You must bring:

  • Photo identification
  • A face mask. You must wear a face mask at all times in the Municipal Services Building.
  • A copy of the permit invoice, if you are picking up a permit and have not yet paid for it.

Where and when

In-person appointments are only available at the Municipal Services Building (MSB). L&I district offices remain closed to the public.

Municipal Services Building
1401 John F. Kennedy Blvd.
MSB, Public Service Concourse
Philadelphia, PA 19102

Appointments are available Monday through Friday.

Do not arrive more than fifteen minutes before your scheduled time.

Do not enter the building with another person. Only people with appointments will be allowed inside.

Forms & instructions