City-wide safety procedures, and strategies for dealing with man-made and natural disasters. Apply for the 911 program for people with disabilities Prepare for emergencies by notifying the Philadelphia Police about members of your household who have disabilities or medical conditions. Ask about an EMS bill Have a question about your EMS bill? Call our billing company at (888) 987-1135. Contact animal control Who to contact if you have an animal control emergency, or want to report an animal care violation. Find a police station How to find police stations within Philadelphia. Fire safety Information on how to prepare for and respond to a fire emergency. Get a restraining order Find out who can file for a Protection From Abuse (PFA) order, what it covers, and where to go if you need one. Get notified when an inmate is released How to sign up for PA SAVIN, a service that will notify you if an inmate is released or transferred from jail or prison. Keep pets safe The City requires that pet owners keep their pets safe during extreme heat and cold. Report child abuse or neglect Steps to take to identify and report child abuse or neglect. Report elder abuse When and how to report elder abuse in Philadelphia. Prepare for an emergency Information on how to prepare for different kinds of emergencies in Philadelphia. Natural hazards Information on how to handle natural hazards that may hit Philadelphia. Human-caused hazards Information on what to do in human-caused hazards in Philadelphia. Evacuations Information on evacuation routes and rallying points for high rise buildings. After an emergency Information on what to do after an emergency, including how to get access to a restricted area, and how to get disaster recovery funding. How you can help Information on how you can help after a disaster.