Service directory

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Access to restricted areas - After an emergency

Information on the program that helps businesses reduce damage after disasters by allowing access to restricted areas after an emergency.

Accessibility compliance

Accessibility resources and accommodations available in Philadelphia.

Active Duty Tax Credit

Requirements for the Active Duty Tax Credit, which is offered to members of the armed services who are called to active duty outside PA.

Active shooter - Human-caused hazards

Information on what to do if there's an active shooter event in Philadelphia.

Adopt a child

Some children in foster care need adoptive homes. Explore the process of adopting from foster care.

Air quality

Resources you can use to find current air quality information for Philadelphia.

Amusement Tax - Business taxes

Information about taxes that are imposed on admission fees for attending any amusement in Philadelphia.

Apply for a job with the City of Philadelphia

How to search and apply for a job working for the City of Philadelphia.

Accommodation, apply for an

People with disabilities can request accommodations from the City.

Attend a workshop - Prepare for an emergency

Attend a workshop and learn what to do in case of an emergency --- hosted by the Office of Emergency Management.

Animal control, contact

Who to contact if you have an animal control emergency, or want to report an animal care violation.

Animal-free zone, request an

How to make an area of a Parks & Recreation property animal-free.


Bike share program

General information and membership details for Philadelphia’s bike share program, Indego.

Business Income & Receipts Tax (BIRT) - Business taxes

Tax requirements for individuals, partnerships, associations, limited liability companies, and corporations engaged in for-profit activity.

Business tax regulations

Official regulations, including related amendments and rulings, for business taxes collected by the City of Philadelphia.

Business taxes

Tax types and requirements for businesses that are located or operate in Philadelphia.

Business with the City, do

How to search for contract opportunities with the City of Philadelphia.

Birth certificate, get a

Description of how to order a copy of a birth certificate (with a raised seal) online, by mail, or in person.

Building permit, get a

Instructions for finding and obtaining the permits you need for a building or construction project.

Business or trade license, get a

Information on business and trade licenses and how to apply using eCLIPSE.

Bereavement support, get

The MEO offers support to families with an infant who died suddenly, and to the families of suicide and homicide victims.

Business service manager, meet your area's

Business services managers connect businesses to financing opportunities and provide support.

Block party, plan a

Guidelines and resources for planning a block party in Philadelphia.

Burglar alarm, register or pay fee for a

Information about how to register your burglar alarm and pay the annual fee.

Business, register a

Instructions for registering a business in Philadelphia, including how to choose your business structure and get a City tax account number.


Carbon monoxide poisoning - Human-caused hazards

Information on what to do if you suspect carbon monoxide poisoning, and some carbon monoxide safety tips.

Center City high-rise office building rallying points

Information on rallying points for for high-rise office buildings in Center-City.

Charter schools

Information on charter schools, including school profiles and annual charter evaluations.

City building codes

A summary of City building codes, and a link to the complete code.

City health centers

Find a City health center near you.

Code Blue

Actions the City takes when it declares a Code Blue to keep people who are homeless safe from extreme cold.

Common concerns - Zika virus

Answers to some frequently asked questions about the Zika virus in Philadelphia.

Community Development Corporation (CDC) Tax Credit

Details on the CDC Tax Credit, for businesses that support economic development in distressed parts of the city.

Customer responsibilities - Water pipe & meter maintenance

Information about what water customers are responsible for and what they should expect from their water service.

Code violation notice, dispute a

Request a hearing or a review for a code violation notice.

City taxes, e-filing

Vendors that allow you to e-file your City taxes.

City-owned property, find a

How to find a City-owned property.

Cooling center, find a

Where to find public cooling centers during times of extreme heat and humidity in Philadelphia.

Childcare, find affordable

Eligibility details for subsidized child care in Philadelphia, and how to contact Child Care Information Services.

Certificate of Occupancy, get a

Instructions on applying for a Certificate of Occupancy, which is required by the City for some construction projects.

City taxes, how to file and pay

Methods and instructions for filing returns and making payments on City taxes.

Code violation notice, pay a

Pay the fine for code violations.

Child abuse or neglect, report

Call the DHS hotline at (215) 683-6100 24 hours a day, seven days a week to report suspected abuse or neglect of children.

Civil case dockets, search

How to find information about City of Philadelphia civil court cases.


Denied residential parking spot for people with disabilities, appeal a

Appeal a denied request for reserved residential on-street parking for people with disabilities.

Disabled parking permit, apply for a

How to get a residential parking permit for a person with a disability.

DHS Commissioner's Action Response Office (CARO), ask the

CARO responds to questions, concerns, or complaints about any services provided by DHS.

Diagnosis & treatment - Zika virus

Information on symptoms and treatment of the Zika virus.

Disaster recovery funding - After an emergency

Information on where the funding for disaster recovery comes from for the City of Philadelphia.

Discrimination

Information on the forms of discrimination that are illegal in Philadelphia.

Dispose of Christmas trees, leaves, or pumpkins

Where and how you can discard natural waste if you live in Philadelphia.

Distressed Business Tax Credit

The Distressed Business Tax Credit is for businesses that lost 10% or more of their net income because of a public works project.

Drought - Natural hazards

Information on what to do if a drought strikes Philadelphia.

Divorce decree, get a copy of a

Instructions for obtaining copies of divorce decrees in Philadelphia.

Death certificate, get a

Information on how to order a copy of a death certificate (with a raised seal) online, by mail, or in person.

Dog license, get a

Rules and instructions for getting a dog license in Philadelphia.

Domestic violence, get help with

Information and resources for people who are impacted by domestic violence.

Delinquent tax balances, pay

How to pay a delinquent tax balance and who to contact if you need to set up a payment plan.

Dangerous building or code violation, report a

Directions for reporting a building code violation through Philly311 or an online form.

Dead tree, report a

What to do if you see a dead tree in your neighborhood.

Downed tree, report a

What to do if a tree falls during a storm.


Emergency, after an

Information on what to do after an emergency, including how to get access to a restricted area, and how to get disaster recovery funding.

EMS bill, ask about an

Have a question about your EMS bill? Call our billing company at (888) 987-1135.

Excess false alarm fine, dispute an

How to dispute an excess false alarm fine that you think is in error.

Early childhood education

Resources for accessing and affording early childhood education in Philadelphia.

Earned Income Tax Credit (EITC) resources

Information for workers, community groups, and employers about the federal Earned Income Tax Credit (EITC). The EITC is not a City program.

Earnings Tax (employees) - Income taxes

Tax filing and payment details for people who work in Philadelphia but don't have City Wage Tax withheld from their paycheck.

Earthquake - Natural hazards

Information on what to do if an earthquake strikes Philadelphia.

Electronic funds transfer (EFT)

Description and enrollment details of the electronic funds transfer (EFT) program, which lets you pay City taxes from a bank account.

Emergency donations - How you can help

Information on donations that might be helpful after a disaster.

Evacuation routes

Information on evacuation routes and evacuation zones in Philadelphia.

Events in Philadelphia parks

Calendar of special events scheduled to take place in Philadelphia parks and recreation centers.

Explosion - Human-caused hazards

Information on how to respond if there's an explosion in Philadelphia.

Emergency plan, make an

Information on how to make an emergency plan to prepare for any emergencies that may come up.

Excess false alarm fine, pay an

Pay the fee for an excess false alarm fine.

Emergency, prepare for an

Information on how to prepare for different kinds of emergencies in Philadelphia.

Elder abuse, report

When and how to report elder abuse in Philadelphia.


Fire Explorer, become a

How to begin training for a career in the Fire Department as a teenager or young adult.

Firefighter, become a

The process and requirements for becoming a Philadelphia firefighter.

Foster parent, become a

If you are interested in becoming a foster parent, we have the information and resources to help you get started.

Fire station, find a

Locate a fire station in Philadelphia.

Financial support and incentives for your business, find

How to find financial support for your Philadelphia business.

Find out what license you need for your business

Information and tools to help you determine which licenses and permits you need for your business.

Find your designated neighborhood school

Tools and resources for finding your school catchment, determining your neighborhood school, and exploring charter school options.

Fire - Human-caused hazards

Information on how to prepare for a fire before it starts.

Flood - Natural hazards

Information on how to prepare for and deal with flooding in Philadelphia.

Friends and community group event permit, get a

This service will help Friends groups and community groups get a permit for an event at a neighborhood park.

Flu shot, get your annual

Get a flu shot so you don't pass it on to people who are more vulnerable than you are.

Fire code violation, report a possible

Let us know about a potentially dangerous condition at a home or business.

Foreclosure, save your property from

Tools and resources to avoid losing your property through foreclosure in Philadelphia.


General City tax regulations

Links to general tax regulations and miscellaneous tax-specific regulations for the City of Philadelphia.

General refund information

Requirements, timelines, and forms for requesting a refund on all City taxes, bills, fines, and fees except the Wage Tax.

Gun license, get a

Application and instructions for getting a gun license in Philadelphia.

Get a street tree - Tree related services

Get a free tree planted on the street in front of your home, business, or other property.

Get a yard tree - Tree related services

Philadelphia property owners can get a free tree for their yard from TreePhilly.

Get notified when an inmate is released

How to sign up for PA SAVIN, a service that will notify you if an inmate is released or transferred from jail or prison.

Get the vaccines your child needs to start school - Get vaccinated

Find out what vaccines are required for your child to attend any public, private, or parochial school in Philadelphia.

Get travel vaccinations - Get vaccinated

Information on how to get the vaccinations you might need if you're traveling to another country.

Get vaccinated (if you don't have health insurance) - Get vaccinated

If you don’t have health insurance, you can get vaccines (shots) through the Vaccines For Adults At Risk (VFAAR) program.

Get vaccinated (if you have health insurance) - Get vaccinated

If you have health insurance, it's easy and often free to get the immunizations you need to protect yourself from dangerous diseases.

Get your annual flu shot - Get vaccinated

Get a flu shot so you don't pass it on to people who are more vulnerable than you are.

Get your car back when it has been towed

How to get your car back after it has been towed, and contact information for the Philadelphia Parking Authority.

Green Roof Tax Credit

Requirements and forms for the Green Roof Tax Credit, which is offered to businesses that construct a roof that supports living vegetation.

Go bag, make a

Information on how to make a personal evacuation kit. It should have basic supplies to help keep you and your family healthy and safe.

Graffiti, report

How to get graffiti removed by the Anti-Graffiti Network.


Hauling permit, get a

Information on how to get a hauling permit.

Homestead Exemption, get the

How to apply for the Homestead Exemption if you own your home in Philadelphia.

Hazardous materials - Human-caused hazards

Information on what to do if there's a hazardous materials incident in Philadelphia.

Healthy Beverages Tax Credit

Requirements for taking the Healthy Beverages Tax Credit which you can take against your BIRT if your store sells healthy drinks.

Heat-related illness

How to recognize heat-related illnesses.

Hot weather - Natural hazards

Information on how to manage excessive heat in Philadelphia by staying safe and cool.

Hotel Tax - Business taxes

Details about what the Hotel Tax is, who needs to pay it, and in what circumstances.

How you can help

Information on how you can help after a disaster.

Human-caused hazards

Information on what to do in human-caused hazards in Philadelphia.

Hurricane or tropical storm - Natural hazards

Information on what to do during a hurricane or tropical storm if one should hit Philadelphia.


Internship at the Medical Examiner's Office, apply for an

The Medical Examiner’s Office offers a limited number of unpaid internships.

Inmate, find an

How to find someone who has been taken to a Philadelphia jail or prison.

Income tax regulations

Official regulations, including related amendments and rulings, for income taxes collected by the City of Philadelphia.

Income taxes

Tax requirements for anyone who is paid for work performed in Philadelphia, or for Philadelphia residents receiving unearned income.

Income-based water bill payment agreements

Information about payment agreements available to water bill customers.

Infectious disease - Human-caused hazards

Information on what to do if any disease or biological emergencies occur in Philadelphia.

Interactive Map of Philadelphia

A link to an interactive map of Philadelphia.

Interest, penalties, and fees

Current interest rates, penalty amounts, and fees that the City applies to late tax returns and delinquent payments.

Inmate, send mail to an

How to send mail to a person who is incarcerated.

Inmate, visit an

Rules and policies for visiting someone who is incarcerated in a jail or prison in Philadelphia.


Job Creation Tax Credit

Eligibility and application details for the Job Creation Tax Credit, which rewards businesses that increase jobs in Philadelphia.

Jump Start Philly

A program that exempts new businesses from paying the Business Income and Receipts Tax during the first two years of operations.

Jury duty, report for

What you need to know about reporting for jury duty, including location, exemptions, and rescheduling.


Keep documents safe - Prepare for an emergency

Information on how to keep your paper and computer files and records safe in an emergency.

Keep pets safe

The City requires that pet owners keep their pets safe during extreme heat and cold.

Keystone Opportunity Zone Tax Credit

Briefly describes Keystone Opportunity Zones and connects businesses to this tax credit’s official information page.

Know whether to stay or go - Prepare for an emergency

Information on what to do in an emergency that requires you to stay home, and in an emergency that requires you to evacuate.


Lifeguard, become a

Information about becoming a Philadelphia Parks & Recreation lifeguard.

Licensed contractor, find a

Find a licensed contractor for your building project.

Loans through the Philadelphia Business Lending Network, find

The Philadelphia Business Lending Network helps businesses find loans.

Location and zoning information, find

Information about zoning in the City of Philadelphia.

Library card, get a

Sign up for a library card to borrow books, movies, music, and more from the Free Library of Philadelphia.

Large event or festival permit, get a

You need this permit if you are not a Friends or community group, have 50 or more people, or plan to use certain equipment.

Lead exposure

Information for Philadelphians about lead safety.

Learn English

How to find classes and other resources for people who do not speak English fluently.

LGBT community services

Resources and tools for the LGBT community in Philadelphia.

Life Partner & Transgender Care Health Benefits Tax Credits

Eligibility and benefits information for businesses that begin offering life partner or transgender care health benefits to employees.

Liquor Tax - Business taxes

Tax requirements that apply to the sale of liquor, wine, or malt and brewed beverages in Philadelphia.

Longtime Owner Occupants Program

Income and program requirements for Real Estate Tax bill discounts.

Look up debt collection agencies

Describes when the City uses collection agencies to help collect delinquent taxes, and provides links to the agencies the City uses.


Media permit, apply for a

Get a permit for media projects on Parks & Recreation property.

Minority, woman, or disabled-owned business, find a

Information on how to find a minority, women, or disabled-owned business.

Marriage license, get a

Requirements, fees, and instructions for obtaining a marriage license from the City of Philadelphia.

Make a go bag - Prepare for an emergency

Information on how to make a personal evacuation kit. It should have basic supplies to help keep you and your family healthy and safe.

Make a shelter-in-place kit - Prepare for an emergency

Information on how to create a kit to keep in your house for use in an emergency when you can't leave the house.

Make an emergency plan - Prepare for an emergency

Information on how to make an emergency plan to prepare for any emergencies that may come up.

Mechanical Amusement Tax - Business taxes

Tax information for owners or operators of for-profit amusement or entertainment devices.

Minority, woman, or disabled-owned business, register as a

How to register as a minority, women, or disabled-owned business.

Medical Examiner records, request

How to request records or an autopsy report from the Medical Examiner’s Office.


Naloxone (Narcan®), learn how to get and use

Learn how to get and use naloxone, a medication that reverses an opioid overdose. Also sold under the brand names Narcan and Evzio.

Natural hazards

Information on how to handle natural hazards that may hit Philadelphia.

Net Profits Tax - Business taxes

Tax requirements imposed on net profits from the operation of a trade, business, profession, enterprise, or other activity.

Nuclear or radiation incident - Human-caused hazards

Information on what to do if there's a nuclear or radiation incident in Philadelphia.

Noise violation, report a

Instructions for what to do if you want to report a noise violation.


Organic materials, dispose of

How to dispose of mulch, compost, or other organic materials for a cost at the Fairmount Park Organic Recycling Center.

Organic materials, get

How to get free or low-cost compost, mulch, and wood chips at the Fairmount Park Organic Recycling Center.

Occupants - Become a water customer

Information on how to set up water services for those who have permission to live in a property without a lease.

Outdoor Advertising Tax - Business taxes

Tax requirements that apply to the rental or purchase price of space used for outdoor advertising signs.

Overview - Zika virus

Information on the history of the Zika virus, and its recent spread.

Owner-occupied Real Estate Tax Payment Agreement (OOPA), set up an

Program guidelines for homeowners who agree to make affordable monthly payments on property taxes that are past due.


Property assessment, appeal a

Due dates and instructions for challenging a property assessment that you believe is incorrect.

Philadelphia Activities Fund grant, apply for a

Apply for money from the Philadelphia Activities Fund from Philadelphia Parks & Recreation.

Paramedic, become a

The process and requirements for becoming a paramedic.

Police officer, become a

Job information and steps to take if you want to become a Philadelphia police officer.

Parking ticket, dispute a

Instructions on how to appeal a parking ticket in person, by mail, or online.

Parks & Recreation youth program, enroll in a

How to sign up for a Philadelphia Parks & Recreation youth program.

Playground or recreation center, find a

Resources to help you find a playground, recreation center, or athletic field in Philadelphia.

Police station, find a

How to find police stations within Philadelphia.

Picnic permit, get a

If you're holding a picnic with 50 or more people, you'll need to apply for a picnic permit.

Police report, get a

Instructions on how to get a police, fire, or EMT report by mail or in person.

Property sales certification, get a

Information on how to get real estate certification in Philadelphia.

Parks & Recreation Historic Archive, make an appointment at the

Information about making an appointment at the Philadelphia Parks & Recreation Historic Archive.

Paid sick leave

Details on the City law that requires sick leave for employees, and how to report a Philadelphia business that isn’t following the law.

Parking Tax - Business taxes

Details about what the Parking Tax is, who needs to pay it, and when.

Parking ticket, pay a

Accepted methods of payment for parking tickets.

Philadelphia Beverage Tax - Business taxes

Details about what the Philadelphia Beverage Tax is, who needs to pay it, and when. Official tax regulations are provided.

Philadelphia Re-Entry Program (PREP) Tax Credit

Tax credit details for businesses that employ someone who is returning to work after incarceration, or who is on parole or probation.

Plan for everyone - Prepare for an emergency

Information on how to make emergency plans for everyone in your household, including your pets.

Pregnancy risks - Zika virus

Information on how pregnant women can become infected with Zika virus.

Prevent Real Estate Tax sequestration

Details on the Real Estate Tax Sequestration Program, in which the City has a third party take over management of a tax-delinquent property.

Prevent water shutoffs - Water shutoffs

Find out how to prevent or postpone a water shutoff.

Prevention - Zika virus

Information on the best way to prevent yourself from getting bitten by mosquitoes that carry the Zika virus.

Property owners - Become a water customer

Information for new property owners on how to set up water services.

Property tax abatements

Guidelines for determining which Real Estate Tax abatements you can get for your property.

Property tax exemptions

Explore ways to reduce your Real Estate Tax through exemptions available to Philadelphia property owners.

Property tax regulations

Official regulations for property taxes collected by the City of Philadelphia.

Property taxes

Tax information for owners of property located in Philadelphia, including tax rates, due dates, and applicable discounts.

Parks & Recreation venue, rent a

Rent a Philadelphia Parks & Recreation venue for your event.

Pothole or street light outage, report a

Instructions for reporting potholes, street light outages, and other problems to 311, and tracking the progress of your service request.

Parks & Recreation facility or field, reserve a

You need a permit to reserve part of a Parks & Rec facility for group activity. You also need a permit to use outdoor fields for sports.

Property history and business license information, search for

Search for information on a property's trade licenses, violations, and permits or search for business license information.

Payment agreement for your business or income taxes, set up a

If you’re behind on paying your taxes, the Department of Revenue will work with you to arrange a payment agreement.


Restricted areas, access to

Information on the program that helps businesses reduce damage after disasters by allowing access to restricted areas after an emergency.

Residential parking permit, apply for a

How to get an on-street residential parking permit.

Red light camera ticket, dispute a

How to dispute a red light camera ticket by mail or by phone.

Renting your property, find information about

Information about rules and regulations for renting a property in Philadelphia.

Restraining order, get a

Find out who can file for a Protection From Abuse (PFA) order, what it covers, and where to go if you need one.

Real Estate Tax relief, get

Assistance programs available for owner-occupied households.

Real Estate Tax freeze for low-income senior citizens

Application details for the Real Estate Tax freeze, which is offered to senior citizen homeowners who meet age and income requirements.

Red light ticket, pay a

Instructions on how to pay a ticket issued through the Red Light Camera Program.

Rain Check program

Manage the stormwater at your home with a free rain barrel, downspout planter, rain garden, or porous paving installed at a reduced price.

Real Estate Tax - Property taxes

Rates, due dates, discounts, and exemptions for the City's Real Estate Tax, which must be paid by owners of property in Philadelphia.

Real Estate Tax deferral program

Eligibility and requirements for postponing payment on increases in Real Estate Taxes.

Real Estate Tax refunds

Form and instructions for claiming a refund on excess Real Estate Tax paid to the City.

Realty Transfer Tax - Property taxes

Requirements and rates related to the Realty Transfer Tax, which applies to the sale or transfer of real estate located in Philadelphia.

Reasons for water shutoff - Water shutoffs

Information about why water service might be shut off.

Refunds for taxes paid to local jurisdictions

Claim a refund for taxes you paid on the same income to both the City of Philadelphia and another local jurisdiction outside Pennsylvania.

Report a dead tree - Tree related services

What to do if you see a dead tree in your neighborhood.

Report a downed tree - Tree related services

What to do if a tree falls during a storm.

Request street tree maintenance - Tree related services

Request maintenance for a tree on your street.

Resolve business and income/ wage tax liens & judgments

How to obtain a lump sum payoff of business & income/wage tax liens & judgments.

Restore water service - Water shutoffs

Instructions for how to get water service restored after it has been shut off.

Returns on a Disk (ROAD)

Instructions for tax preparers who wish to receive software from Revenue to help complete and file certain returns electronically.

Reunify my family

Important steps you can take to reunify your family if your child or children have been put in foster care.

Real Estate Tax payment plan for property you don't live in, set up a

Arrange a payment agreement if you have difficulty paying taxes on real estate that you own but don’t occupy.

Real Estate Tax installment plan, set up a

Instructions for senior citizens and low-income taxpayers who want to pay their Real Estate Tax in monthly installments.


Substitute teacher, become a

Instructions for applying to become a substitute teacher for the School District of Philadelphia.

Sexual harassment complaint, file a

Use this form to file a complaint if you believe you have been sexually harassed.

Swimming pool, find a

Link to Philadelphia’s free indoor public pools, which are open year-round, and link to list of free outdoor public pools open in summer.

Sheriff sale, force a

Description of the Tax Sale Escrow Program, which lets people request that a tax-delinquent property be sold at a sheriff sale.

Smoke alarm installed, get a

You can request smoke alarms through Philly311, and the Fire Department will install them in your home for free.

Special event permit, get a

How to hold a special event on City of Philadelphia property.

Street tree, get a

Get a free tree planted on the street in front of your home, business, or other property.

Shelter-in-place kit, make a

Information on how to create a kit to keep in your house for use in an emergency when you can't leave the house.

Summer camp, register for

Enroll in a Philadelphia Parks & Recreation summer camp.

Street tree maintenance, request

Request maintenance for a tree on your street.

Sales, Use, & Hotel Occupancy Tax - Business taxes

Tax requirements that apply to taxable goods and services by retailers and service providers.

School Income Tax - Income taxes

Tax details for Philadelphia residents who receive unearned income such as dividends, royalties, rental income, and some types of interest.

School Income Tax Regulations

The full regulations for School Income Tax.

Senior citizen water bill discount

The City offers a discount on water and sewer bills for senior citizens who meet age and income requirements. Find out how to apply.

Services for people experiencing homelessness

Services available to people in Philadelphia who are homeless or at risk of becoming homeless.

Sheriff & lien sales

Information on buying a property from a sheriff's sale, stopping a sheriff's sale, and claiming excess sheriff sale funds.

Stay informed - Prepare for an emergency

Information on how to stay informed during an emergency using ReadyPhiladelphia, the media, and Philly311.

Stop water service - Water shutoffs

Instructions for property owners on how to permanently stop water and sewer services.

Street closures

Resources for finding out about street closures in Philadelphia.

Submit a tip to the police

Instructions on how to submit an anonymous tip to the police via text, phone, email, or using an online form.

Sustainable Business Tax Credit

Tax credit eligibility requirements, amounts, and application details for businesses that meet certain sustainability criteria.

Sustainable Jump Start Tax Credit

A tax credit for new businesses, that allows new, sustainable, job-creating businesses to use a 0% rate on BIRT for the first three years.


Trash or recycling center, find a

Locations of trash and recycling centers in Philadelphia where you can drop off bulk trash and recycling.

Tax account, get a

You need a tax account in order to pay business taxes, and the Earnings and Wage Tax.

Trail permit, get a

Get a permit to use trails in Philadelphia.

Tax clearance, get

Instructions for how to get a tax clearance certificate when one is requested by the City.

Travel vaccinations, get

Information on how to get the vaccinations you might need if you're traveling to another country.

Tax appeal, petition for a

Learn how to appeal a tax assessment.

Take a free class

Information on free adult education classes supported by the Free Library and the Office of Adult Education.

Technical (private letter) rulings

Explains technical or "private letter" rulings, where taxpayers request interpretation of their tax situation from Revenue. Also lists fees.

Tenants - Become a water customer

Information for those who pay rent on how to set up water services.

Terrorism - Human-caused hazards

Information about how Philadelphia prepares for and prevents acts of terrorism.

Thunderstorm - Natural hazards

Information on what to do before and during thunderstorms in Philadelphia.

Tobacco and Tobacco-Related Products Tax - Business taxes

Tax requirements that apply to tobacco and tobacco-related products sold by retailers, including items sold through vending machines.

Tornado and wind storms - Natural hazards

Information on what to do before and during a tornado in Philadelphia.

Trash & recycling pickup schedules

Trash and recycling collection schedules for your neighborhood.

Travel precautions - Zika virus

Information on travel precautions one should take to prevent Zika transmission.

Tree related services

Services related to getting or taking care of street and yard trees.


U.S. Citizen, become a

How people in Philadelphia can begin the process of becoming a United States citizen.

University City high-rise office building rallying points

Information on rallying points for University City high-rise office buildings in case of emergency.

Use & Occupancy Tax - Business taxes

Tax requirements for owners or landlords whose property is used for business purposes in Philadelphia.

Utility interruption - After an emergency

Information on how to prepare for a utility interruption and power outage.


Vaccines your child needs to start school, get the

Find out what vaccines are required for your child to attend any public, private, or parochial school in Philadelphia.

Vaccinated, get

Getting the right vaccines (shots) helps protect you, your family, and your community from getting sick.

Vaccinated (if you don't have health insurance), get

If you don’t have health insurance, you can get vaccines (shots) through the Vaccines For Adults At Risk (VFAAR) program.

Vaccinated (if you have health insurance), get

If you have health insurance, it's easy and often free to get the immunizations you need to protect yourself from dangerous diseases.

Vacant or dangerous building, report a

What to do if you see a vacant or dangerous building in your neighborhood.

Vendor payment, track

Track payments the City owes you as a vendor.

Vaccinate your child - Get vaccinated

Protect your children from these diseases by making sure that they are up-to-date on their vaccinations (shots).

Valet Parking Tax - Business taxes

Information about taxes applied to the use of valet parking services in Philadelphia.

Vehicle Rental Tax - Business taxes

Details about what the Vehicle Rental Tax is, who needs to pay it, and when.

Veterans Employment Tax Credit

Eligibility and application details for businesses that participate in Credit for Employment of Returning Veterans of the Armed Services,

Voluntary disclosure of non-payment

Requirements for when a business comes forward to register, file, and pay for taxes owed.

Volunteering - How you can help

Information on volunteering in Philadelphia after a disaster.

Voting

Find out where you can vote and what's on your ballot.


Water department decision, appeal a

Appeal a water department bill or decision.

Wedding, engagement or professional photo permit, apply for a

Apply to have professional photos taken on Philadelphia Parks & Recreation property.

Workshop, attend a

Attend a workshop and learn what to do in case of an emergency --- hosted by the Office of Emergency Management.

Water customer, become a

Instructions and contact information for property owners, tenants, and occupants to use when setting up a water and sewer services account.

Water bill, dispute a

If you think there's an error or a problem with your water bill, you can appeal to the Water Revenue Bureau.

Work done by the City on your property, pay for

How to pay a Delinquent Account Notice you received for work done on your property by the Department of Licenses and Inspections.

Water shutoffs, prevent

Find out how to prevent or postpone a water shutoff.

Water shutoff, reasons for

Information about why water service might be shut off.

Wage theft, report

How to determine if you've been the victim of wage theft, and how to report it.

Wrongdoing in City government, report

How to report possible unethical or illegal activities within City government.

Water liens & judgments, resolve

How to resolve outstanding water liens or judgments before selling or refinancing a Real Estate property (payoff requests).

Water service, restore

Instructions for how to get water service restored after it has been shut off.

Water bill payment plan, set up a

Payment information for those who are having trouble paying their water bill.

Water service, stop

Instructions for property owners on how to permanently stop water and sewer services.

Wage Tax (employers) - Business taxes

Instructions for taxes that apply to payments a person receives from an employer in return for work or services.

Wage Tax refunds

Claim a refund on Wage Taxes paid to the City. Instructions are for salaried and commissioned employees as well as income-based refunds.

Water bill customer assistance

How to apply for assistance on your water bill based on income, age, or a special situation that is making it hard to pay your water bill.

Water meters - Water pipe & meter maintenance

Instructions for installing water meters and what to do if a water meter is damaged.

Water pipe & meter maintenance

Details about the equipment that connects your property to the City’s water and sewer service lines, and what you’re required to maintain.

Water shutoffs

Find out why water shutoffs happen, how to prevent them, and how to get water service turned back on.

What the City is doing - Zika virus

Prevention, testing, and education for Philadelphia residents, and professional support for healthcare providers.

What you can do - Zika virus

How Philadelphia residents can prevent mosquitoes and mosquito bites.

Winter weather - Natural hazards

Information on how to handle severe winter weather in Philadelphia.


Zika virus

Information about Zika in Philadelphia, and how the City is working to prevent the emergence and spread of the disease.


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