Programs and services relating to street use, maintenance, safety, and lighting for pedestrians and drivers. Bike share program General information and membership details for Philadelphia’s bike share program, Indego. Submit a plumber backfill notification Plumbers must notify the Department of Streets once they complete backfill work on City roadways. Request to change the City Plan How to request a change to the street system in the Philadelphia City Plan. Find your trash and recycling collection day Find out what day your trash and recycling are collected on. Get your car back when it has been towed How to get your car back after it has been towed, and contact information for the Philadelphia Parking Authority. Report a pothole or other street damage How to report a pothole or other street damage to be repaired. Report an abandoned vehicle How to report an abandoned vehicle for the City to remove. Report graffiti How to get graffiti removed by the Graffiti Abatement Team. Street closures Learn how to close a street for a block party, street event, or construction work. Submit a service request with 311 Request service with 311, including trash pickup, potholes, and graffiti. Track a service request with 311 Track the status of a service request that you submitted to 311. Pavement markings How to request line striping and other street markings. Report a problem with a traffic light or sign How to report issues with a traffic light or sign, or request a new one. Report a problem with a street or alley light Instructions for reporting street or alley lights that are broken or damaged. Report a missing or damaged manhole cover Instructions for reporting a missing or damaged manhole (utility) cover.