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Streets, sidewalks & alleys

Report a pothole or other street damage

The Department of Streets repairs potholes and other damage to Philadelphia’s streets. You can report street defects by calling 311 or using our online form. You’ll be asked to describe the defect, including:

  • Its exact location.
  • Its size and shape.
  • Whether any water or gas is escaping from the defect.

If possible, include pictures of the pothole or street damage with your request. Your description of the street defect can help the City address the problem more quickly.

Types of street defects


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Cracked street

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Ditch or trench

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Submit a report