Traffic lights keep traffic moving safely and efficiently. If a traffic light is damaged or isn’t working correctly, you can use an online form to report it to the City. You can also request a new traffic signal or changes to an existing one by writing a letter to the Department of Streets.
There is a different process for reporting problems with traffic control signs. You may also report issues with street or alley lights.
Request a new traffic signal
To request a new traffic signal or changes to an existing one, write to the chief traffic engineer of the Department of Streets:
Chief Traffic Engineer
Department of Streets
Municipal Services Building
1401 John F. Kennedy Blvd.
Philadelphia, PA 19102
The department will acknowledge your request and do a study.