What we do
The Department of Licenses and Inspections (L&I) helps people comply with building safety standards and other code requirements. Contractors, business and property owners, landlords, and tenants are all served by L&I.
As part of our mission, we:
- Inspect construction projects so they meet construction and fire codes.
- Inspect higher-risk properties for compliance with fire codes.
- Respond to complaints regarding many code violations.
- Inspect, monitor, seal, and demolish vacant and/or dangerous buildings.
- Review plans and issue permits according to building, zoning, plumbing, and electrical codes.
- Issue trade and business licenses.
- Help landlords and tenants understand their responsibilities.
L&I has cut the standard review time for new online permit applications to 10 business days. Formerly, the 10-business-days timeframe was only for reviews that applicants had paid an extra fee to “accelerate.”
With standard review times now falling within the same 10-business-days timeframe as accelerated reviews, L&I has temporarily suspended the accelerated program. L&I continues to accept new permit applications only online via eCLIPSE.
Use this table to find help with issues you may have during the shutdown.
|Trouble with logging into eCLIPSE, or licensing and technical questions||Call 311 or use the 311 online form|
|Check the status of a permit or ask a code question||Check the permit tracker or use the permit or code questions form|
|Request an inspection||Call (215) 255-4040 or use the eCLIPSE portal|
|COVID-19 construction and business updates||Call 311 and read about the City Business Activity Order|
|Questions on COVID-19 construction requirements and restrictions||Refer to the Restarting Construction FAQs or use the L&I online help form|
|Make an Appointment to pick up approved paper plans||Review the paper submission requirements and use the plan pick up form|
|Pay for a permit, Submit revised plans, Amend a permit, or Add a co-applicant to pay permit fees or file an appeal||Refer to the information sheet and use the request access to a legacy permit form|
|Request an appointment for a Make Safe Permit||Refer to the Make Safe Permit information sheet and use the Make Safe Appointment Form.|
|Can’t see Contractor License under Professional / Tradesperson pull down in eCLIPSE||Use L&I’s help request form or the 311 online form|
|Upload emergency inspection||Use Notice of Completion of Repairs Form|
|Confirm compliance with an administrative hold on a permit||Use the permit or code questions form|
|ZBA appeal information||Zoning Board of Appeals|
|Other department approvals||Call 311|
|Emergency Hearings before the Board of L&I Review||Use the Board of L&I Review emergency hearing form and review L&I’s appeal documents|
L&I is offering additional eCLIPSE public training webinars and have also added e-Plans and Zoning training webinars. If you register, you will receive email instructions closer to the webinar date about how to participate.
Please register below.
eCLIPSE Training sessions
- Thursday, June 18th
- 9:30 a.m. to 11:30 a.m. – register
e-Plans Training sessions
- Wednesday, June 17th
- 9:30 a.m. to 10:30 a.m. – register
Zoning Training sessions
- Tuesday, June 16th
- 9:30 a.m. to 10:30 a.m. – register
After these training courses, you will be able to:
- Create a user account.
- Navigate the home page.
- Make a permit application.
- Access the review results.
- Manage inspections.
- Manage ePlans submissions.
- Make a Zoning permit application.
- Understand process changes.
Use our online system to apply for permits and licenses. You can also look up business and trade license information.
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