COVID-19 information: The City's Business Activity and Stay at Home Order is in effect until further notice. For the latest information, visit phila.gov/COVID-19. Text COVIDPHL to 888-777 to receive updates to your phone.
In effect: 10:15 a.m. on Tuesday, March 17 until further notice

Department of Licenses and Inspections

Resuming construction: Refer to the requirements and resources collected by L&I for more information. If you need help using eCLIPSE, refer to L&I’s eCLIPSE videos and instructions.

What we do

The Department of Licenses and Inspections (L&I) helps people comply with building safety standards and other code requirements. Contractors, business and property owners, landlords, and tenants are all served by L&I.

As part of our mission, we:

  • Inspect construction projects so they meet construction and fire codes.
  • Inspect higher-risk properties for compliance with fire codes.
  • Respond to complaints regarding many code violations.
  • Inspect, monitor, seal, and demolish vacant and/or dangerous buildings.
  • Review plans and issue permits according to building, zoning, plumbing, and electrical codes.
  • Issue trade and business licenses.
  • Help landlords and tenants understand their responsibilities.

Connect

Address
1401 John F. Kennedy Blvd.
11th Floor
Philadelphia, PA 19102
Phone: 311

Announcements

Accelerated program suspended as standard review time dips to 10 days.

L&I has cut the standard review time for new online permit applications to 10 business days. Formerly, the 10-business-days timeframe was only for reviews that applicants had paid an extra fee to “accelerate.”

With standard review times now falling within the same 10-business-days timeframe as accelerated reviews, L&I has temporarily suspended the accelerated program. L&I continues to accept new permit applications only online via eCLIPSE.

Resources to help you navigate L&I processes during the shutdown

Use this table to find help with issues you may have during the shutdown.

Issue Information
Trouble with logging into eCLIPSE, or licensing and technical questions Call 311 or use the 311 online form
Check the status of a permit or ask a code question Check the permit tracker or use the permit or code questions form
Request an inspection Call (215) 255-4040 or use the  eCLIPSE portal
COVID-19 construction and business updates Call 311 and read about the City Business Activity Order
Questions on COVID-19 construction requirements and restrictions Refer to the Restarting Construction FAQs or use the L&I online help form
Make an Appointment to pick up approved paper plans Review the paper submission requirements and use the plan pick up form
Pay for a permit, Submit revised plans, Amend a permit, or Add a co-applicant to pay permit fees or file an appeal Refer to the information sheet and use the request access to a legacy permit form
Request an appointment for a Make Safe Permit Refer to the Make Safe Permit information sheet and use the Make Safe Appointment Form.
Can’t see Contractor License under Professional / Tradesperson pull down in eCLIPSE Use L&I’s help request form or the 311 online form
Upload emergency inspection Use Notice of Completion of Repairs Form
Confirm compliance with an administrative hold on a permit Use the permit or code questions form
ZBA appeal information Zoning Board of Appeals
Other department approvals Call 311
Emergency Hearings before the Board of L&I Review Use the Board of L&I Review emergency hearing form and review L&I’s appeal documents

Register for L&I eCLIPSE, ePlans & Zoning training webinars.

L&I is offering additional eCLIPSE public training webinars and have also added e-Plans and Zoning training webinars. If you register, you will receive email instructions closer to the webinar date about how to participate.

Please register below.

Register

eCLIPSE Training sessions

  • Thursday, June 4th
  • Thursday, June 18th

e-Plans Training sessions

  • Wednesday, June 3rd
  • Wednesday, June 17th

Zoning Training sessions

  • Tuesday, June 2nd
  • Tuesday, June 16th

About

After these training courses, you will be able to:

      • Create a user account.
      • Navigate the home page.
      • Make a permit application.
      • Access the review results.
      • Manage inspections.
      • Manage ePlans submissions.
      • Make a Zoning permit application.
      • Understand process changes.

Sign up for our newsletter

L&I's newsletter helps you stay up-to-date about permits, licenses, and more.

Resources


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