Contacts for information and questions related to the Department of Licenses and Inspections (L&I).
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District offices
You must schedule your inspections online using eCLIPSE or through the IVR system by calling (215) 255-4040.
L&I inspectors are stationed at district offices across Philadelphia.
7522 Castor Ave.
Philadelphia, PA 19152
Code Enforcement Unit
(215) 685-0535
Construction Unit
(215) 685-0580 or (215) 685-0583
1512-14 Cecil B. Moore Ave.
Philadelphia, PA 19121
Code Enforcement Unit
(215) 683-0575
Construction Unit
(215) 683-0580 or (215) 683-0584
2401 Walnut St., Suite 502
Philadelphia, PA 19103
Code Enforcement Unit
(215) 686-2596
Construction Unit
(215) 685-3789 or (215) 685-3790
1100 Wharton St., 2nd Floor
Philadelphia, PA 19147
Code Enforcement Unit
(215) 685-1510
Construction Unit
(215) 685-1576 or (215) 685-1578
667 N. Broad St., 3rd floor
Philadelphia, PA 19123
Code Enforcement Unit
(215) 685-3917
Construction Unit
(215) 685-3786, 3787, 3788
You can also use the map to find districts and district offices.
Districts and district offices
- Districts
- District offices
Notice of completion of repairs
For notice of completion of repairs, submit the emergency inspection form to the Department of Licenses and Inspections (L&I) or call 311 or (215) 686-8686 if outside Philadelphia.
License questions
For help navigating eCLIPSE with submitting your license application, you can engage in a Chat session. The Chat hours are between 9:30 a.m. to 12:30 p.m.
To speak with a License Issuance agent, you must schedule a virtual or in-person appointment.
For all other licensing questions, submit an online request to the Department of Licenses and Inspections (L&I) . You will receive a response within 2 business days.
For general questions, call 311 or (215) 686-8686 if outside Philadelphia.
Permit and code questions
| Resources | Description |
|---|---|
| In-Person Appointment | Submit paper applications.
Plan pick-up. Copy requests. |
| Virtual Appointment | Assistance with filing new electronic applications, including make-safe permits and permit fee waivers.
Questions about electronic application rejection (prior to examiner review). |
| Chat Session
(9:30 a.m. – 12:30 p.m.) |
For help navigating eCLIPSE. |
| Plans Examination Appointment | Request a flood protection scoping meeting.
Request a multi-phased project scoping meeting. Schedule an appointment with an L&I examiner to discuss additional information requested on an open application. |
| Preliminary Review | Request a preliminary project meeting or a preliminary plan review. |
| Online Help Form | Code and processing questions.
Request a release on a permit issuance hold. Status of a late review. Other permit related questions. |
| 311
(215)-686-8686 if outside Philadelphia |
For general questions. |
Property
certifications
For property certification questions, submit an online request to the Department of Licenses and Inspections (L&I).
Appeals
For questions about Board of Building Standards (BBS), Plumbing Advisory Board (PAB), and Board of Licenses and Inspections Review (BLIR) appeals, call (215) 686-2419 or email BoardsAdmin@phila.gov.
You can also mail comments to:
Boards Administration
1401 John F. Kennedy Blvd., 11th Floor
Philadelphia, PA 19102
To file an appeal with the BLIR, BBS, or PAB, you must schedule an in-person appointment.
Dangerous buildings
In the case of an emergency, call 911.
For other inquiries about dangerous buildings, call (215) 686-2480 or email stephen.gallagher@phila.gov.
Vending
For questions about vending, call (215) 686-2414 or email vending@phila.gov.
Nuisance properties
For nuisance property questions, call (215) 686-2515.
Audits and investigations
For audit and investigation questions, call (215) 686-2499 or email aiu@phila.gov.
Litigation
For questions related to subpoenas, the Tax Review Board, Right-to-Know requests, and Municipal Court or Equity Court, call (215) 686-1441/1442.
Unsafe or unlicensed
contractors
To report unlicensed contractors or unpermitted work, use 311’s online form or call 311. If you’re outside Philadelphia, call (215) 686-8686.
After you’ve filed a report with 311, you can submit more information to addinfoli@phila.gov. Include the 311 case number, address where work is being done, and your phone number or email address.
Complaints or
general information
For complaints or general information, use 311’s online form or call 311. If you’re outside Philadelphia, call (215) 686-8686.
Media inquiries
For media inquiries, contact the Mayor’s Communications Office at press@phila.gov.