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Mission, vision, and values

Learn about the mission, vision, and values of the Department of Licenses and Inspections (L&I).


The Department of Licenses & Inspections (L&I) enforces the City’s codes for the safe and lawful construction and use of buildings.

Vision and values

To build and sustain a safer Philadelphia, L&I embraces best practices in technology and customer service. We enable the public to access information, secure required approvals, and comply with building safety requirements in a convenient, reliable, and transparent manner.

L&I achieves code compliance through collaboration, education, and effective enforcement measures that hold businesses, contractors, and property owners accountable.

Our core values:

  • Accessibility
  • Accountability
  • Consistency
  • Integrity
  • Transparency
Read our Strategic Plan to see where we’re going.