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Combating the opioid epidemic


If you need medical help now, call 911.

Treatment is available, and it works

The City can help people get treatment for opioid use disorder.

Medication for Opioid Use Disorder (MOUD)

Medications like buprenorphine (Suboxone, Subutex), methadone, and naltrexone XR (Vivitrol) can help people who are struggling with their opioid use. These medications are effective on their own and can also be paired with counseling and behavioral therapies. The Philadelphia Department of Behavioral Health and Intellectual disAbility Services (DBHIDS) works to increase the availability of MOUD and counseling across all levels of care.

To learn more about MOUD, visit the DBHIDS website.

Find treatment in Philadelphia

If you, a friend, or a family member is struggling, reach out now. Help is available 24 hours a day, seven days a week — someone is always listening.

If you are uninsured or have Medicaid or Medical Assistance:

  • Call CBH Member Services at (888) 545-2600 anytime to speak to a service representative about getting treatment; or
  • Call the CareConnnect Warmline from 9 a.m. to 9 p.m. at (484) 278-1679 to speak to a substance use navigator.  Navigators can help connect patients to 100% virtual, low-barrier buprenorphine. Insurance is not necessary; or
  • Visit Addiction Services for additional resources.

If you have private insurance, call the number on your insurance card.

The card may list the national referral service, 1-800-662-HELP (4357), or another number for behavioral health (drug and alcohol/substance abuse) services. Call the number provided.