COVID-19 information: The City's Business Activity and Stay at Home Order is in effect until further notice. For the latest information, visit phila.gov/COVID-19. Text COVIDPHL to 888-777 to receive updates to your phone.
In effect: 10:15 a.m. on Tuesday, March 17 until further notice

Water, gas & utilities

Property owners

If you are a new property owner, take the following steps to turn on water service, depending on your situation:

  • If your deed is recorded, your account will be updated by the City and you will begin to receive bills in your name.
  • If your deed is not recorded and it is essential that you receive water bills in your name, present your settlement sheet to the Water Revenue Bureau at a payment center.
  • If there is no meter on the property, a meter must be installed within 30 days after the settlement date. Call (215) 685-6300 to get a water meter installed.

If you own a commercial property, you may also need to:

  • Read about the Water Department’s Industrial Waste Unit to learn about regulations that apply to industrial water usage.
  • Obtain a plumbing permit before making modifications to plumbing on your property.

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