Your water and sewer service may be shut off in the following cases.
You have not paid your water and sewer bill on time. Before your service is shut off, the Water Revenue Bureau will send you one or more of the following notices:
- Past Due Notice: This message appears on your bill. When you receive a past due notice, you can either pay the entire amount due or set up a payment plan with Water Revenue.
- Shutoff Notice 1: This is the second notice that will be sent to you. It warns you that your water and sewer services may be shut off if you do not pay your bill.
- Shutoff Notice 2: This is the final notice that will be sent to you. It warns you that your water and sewer services will be shut off if payment is not received by the specified date.