COVID-19 vaccine

The vaccine is now available for everyone 5 and older! Get your children vaccinated today. Find a City-run vaccine clinic or partner vaccine clinic to protect yourself and your loved ones. If you have questions about vaccination, call (215) 685-5488.

Water, gas & utilities

Occupants

If you have permission to live in a property without a lease, you are considered an “occupant” of that property. To receive water service in your name, you’ll need to complete the occupant water customer application below and email it to the Water Revenue Bureau at wrb.contactintake@phila.gov.

You must submit the following documents along with your application:

  • One current, government-issued photo ID.
  • Identification in the form of driver’s license, PA photo ID, U.S. Passport card, U.S. Permanent Resident Card, U.S. Visa or U.S. Department of Defense Common Access Card.
  • Current utility bills in your name, listing the street address for the property.
  • A water meter reading. If there is no meter on the property, a meter must be installed before the application is approved. Call (215) 685-3000 to get a water meter installed.
  • Evidence of occupancy or potential ownership. Evidence should include:
    • Administrator of estate document and/or letter of testamentary
    • Letter of Merit from attorney
  • Required documentation if Owner is not deceased:
    • Evidence of Owner’s authorization for applicant to reside at property, including:
      • Rental agreement, agreement of sale, lease, rent receipts, canceled rent checks,
      • Evidence of prior determination by a court
  • Current utility bills for the property, in your name.
  • Lease purchase agreements.
  • Notarized letter of authorization to occupy property.
  • An executor’s certificate.

The executor of the property or estate would need to file a Certificate of Death with the Department of Records, which is located in Room 180 in City Hall.

Call (215) 685-6300 or email wrbhelpdesk@phila.gov to change your water bill to braille or large print.


Top