Important COVID-19 notice: Taxpayers and water customers can now schedule an in-person appointment to make payments at the Municipal Services Building (MSB). Payments are the only in-person service available at this time, and no walk-ins are accepted. Our satellite offices remain closed. You must have an appointment confirmation before your arrival to the MSB. Some of the City’s tax and water bill policies have changed in response to COVID-19. To learn more about new filing and payment procedures, see our tax guidance and updates page. We are processing correspondence and inquiries in a limited capacity, and in the order received.
What we do
The mission of the Department of Revenue is the timely, courteous, and prompt collection of all revenue due to the City of Philadelphia, and all tax revenue due to the School District of Philadelphia. This includes the billing and collection of water and sewer charges.
The Water Revenue Bureau provides all billing and collection functions for water and sewer charges. We ensure that the Philadelphia Water Department has the financial resources needed to provide reliable, high-quality water to Philadelphia residents, businesses, and communities.
The Department of Revenue also administers the City’s many tax and assistance programs.