For water customers

If you have trouble paying your water bill, you may be eligible for a program that will offer a discount or payment plan.

Discounts & assistance

Water bill customer assistance

The Water Revenue Bureau (WRB) and the Philadelphia Water Department (PWD) offer a number of water bill assistance options for qualifying customers. You can apply for all of the available options using one application.

 

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Payment plans

Water bill payment plans

If you’re having trouble paying your water bill, you can arrange a payment agreement with the Water Revenue Bureau.

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