Before you start
You’ll need:
- Your nine-digit Water Access Code (found on your bill)
- Your ZIP code
If paying by eCheck, you’ll also need:
- Your bank’s nine-digit routing number
- Your savings or checking account number
You’ll need:
If paying by eCheck, you’ll also need:
You can set up recurring, automatic monthly payments. To do so, create an account in the City’s water bill payment website, MyPhillyWaterBill, and sign up for AutoPay.
Mail in the return portion of your bill with a check or money order, made payable to:
Water Revenue Bureau
P.O. Box 41496
Philadelphia, PA 19101-1496
Pay through an interactive voice system by calling (877) 309-3709
Visit one of our three authorized payment centers.
Municipal Services Building
1401 JFK Blvd., Concourse Level
Hours: Open Monday through Friday, 8:30 a.m. – 5 p.m.
Hope Plaza
22nd & Somerset Street
Hours: Open Monday through Friday, 8:30 a.m. – 5 p.m.
Cash payments are not accepted.
7522 Castor Ave.
Hours: Open Monday through Friday 8:30 a.m. – 5 p.m.
Cash payments are not accepted.
If you can’t afford to pay your water bill in full and on time, you can set up a payment agreement, or apply for water bill assistance.
By using MyPhillyWaterBill, you can manually allocate payment amounts for Water and sewer service charges, repair charges, and HELP loans.
When you don’t use MyPhillyWaterBill, and if you pay less than your total amount due, then payments are distributed from oldest to newest debt. When all the debt is the same age, payment goes in the following order toward however much you owe in each of these categories:
Use MyPhillyWaterBill to find and print water bills for the last 13 months. If you need a copy of an older water bill, please contact the Water Revenue Department at (215) 685-6300. You can also visit us in the Municipal Services Building Concourse Level at 1401 John F. Kennedy Blvd to request an old copy.
(215) 685-6300
Hours: Open Monday through Friday, 8:00 a.m. to 5:00 p.m.
Water Revenue Bureau
P.O. Box 41496
Philadelphia, PA 19101-1496