Due to extremely cold conditions, the City is implementing special measures to keep people who are homeless safe. If you see someone who needs shelter, call (215) 232-1984.
In effect: 3:00 p.m. on Friday, Jan. 14 until further notice

COVID-19 vaccine

The vaccine is now available for everyone 5 and older! Get your children vaccinated today. Find a City-run vaccine clinic or partner vaccine clinic to protect yourself and your loved ones. If you have questions about vaccination, call (215) 685-5488.

Water, gas & utilities

Get emergency home heater repairs

The Heater Hotline program makes emergency repairs to heaters. This program is run by the Energy Coordinating Agency. It is supported by the Division of Housing and Community Development (DHCD).


You must meet these income guidelines to qualify. Income is for all members of the household.

Household size Maximum annual household income (1)
1 $18,735
2 $25,365
3 $31,995
4 $38,625
5 $45,255
6 $51,885
7 $58,515
8 $65,145

(1) Represents 150% of federal poverty-level guidelines, effective Jan. 11, 2019.

For households larger than eight, add approximately $6,630 for each member. (Exact amount depends on number of people in the household.) Income guidelines are subject to change.


Call the Energy Coordinating Agency at (215) 568-7190.