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Property, lots & housing

Get help with a biased or unfair home appraisal

Before you begin

The Home Appraisal Bias Program can’t review assessments done by the City’s Office of Property Assessment (OPA). These assessments find the dollar-value of every piece of real estate within Philadelphia, and that value determines how much property tax is owed. If you believe that the OPA incorrectly assessed your property value, file an appeal with the Board of Revision of Taxes (BRT).

Service overview

Home appraisal is the process of finding the fair market value for a home. Appraisal bias can happen when a property’s assigned value is influenced by factors that should not impact market value, like the homeowner’s race, ethnicity, or their neighborhood demographics.

The Home Appraisal Bias Program helps residents address cases of home appraisal bias. If you think your property may have been unfairly or inaccurately appraised, we want to hear from you.

Who

You can contact the Home Appraisal Bias Program if you:

  • Believe your home was undervalued or if you received significantly different appraisal values for the same property.
  • Believe your race, ethnicity, neighborhood demographics, or another protected characteristic may have impacted your appraisal.
  • Need help understanding a Reconsideration of Value, or ROV.
  • Have questions about the home appraisal process.
  • Want information about fair housing or legal resources.

How

1
Complete the intake form.

Use our intake form to answer a few questions about your appraisal. Then, upload your appraisal report to have it reviewed by our team. We follow all applicable privacy and confidentiality requirements when handling your information.

Go to the intake form

2
Our team will contact you.

We’ll help you understand the appraisal results and decide what to do next.

If you have any questions, email fairappraisals@phila.gov.


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