COVID-19 is a disease caused by a new virus called SARS-CoV-2 that was first discovered in 2019. It spreads through respiratory droplets or small particles, released when someone who is infected talks, sings, coughs, sneezes, or breathes.  You get COVID-19 by breathing in the virus or less often by touching surfaces and objects that have the virus on it then touching your own mouth, nose, or eyes.

COVID-19 most commonly spreads between people who are in close contact with one another (within about 6 feet).  Although many people who get COVID-19 are only mildly sick with cough and fever, some people become sick enough that they need to be hospitalized, and some people die from this infection.

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Generally, people who have COVID-19 become sick 2–14 days after being exposed to someone with the virus.

A COVID-like illness is defined as:

Many people with COVID-19 may have no symptoms.  People with COVID-19 can spread the disease to other people several days before they develop symptoms.

If you have mild symptoms, stay home, rest, and avoid contact with others.  You should call your personal health care provider or the Department of Public Health to get instructions for how long you should stay home and avoid contact with others.  If you get COVID-19, you should stay home and avoid contact with others for a minimum of ten days, any fevers are completely gone, and you are feeling better. You’re safer staying home with mild symptoms rather than exposing others or being exposed to the illness.

If someone is showing any of these signs*, seek emergency medical care immediately:

• Trouble breathing
• Persistent pain or pressure in the chest
• New confusion
• Inability to wake or stay awake
• Bluish lips or face

* This list does not include all possible symptoms. Please call your medical provider for any other symptoms that are severe or concerning to you.

Call 911 or call ahead to your local emergency facility: Notify the operator that you are seeking care for someone who has or may have COVID-19.

For information on how to get tested, see the FAQ below for “Getting Tested.”

There is currently no vaccine against COVID-19, but there are simple things everyone can do to keep from getting it:

• Wash your hands often with soap and water for at least 20-30 seconds. If soap and water are not available, use hand sanitizer with at least 60% alcohol. It is especially important to clean  your hands:
  • Before eating or preparing food
  • Before touching your face
  • After using the restroom
  • After leaving a public place
  • After blowing your nose, coughing, or sneezing
  • After handling your mask
  • After changing a diaper
  • After caring for someone sick
  • After touching animals or pets.
• Try to not touch your eyes, nose, or mouth.
• Try to stay away from people who are sick.
• Try to maintain 6 feet between yourself and people who don’t live in your household.
• Cover your mouth and nose with a mask when around others, like when you go to the grocery store, go to work, or if you live in a group setting.  People can spread COVID-19 even if they do not feel sick.
• If you are sick, stay home and try to stay away from other people.
• Always cover your mouth and nose with a tissue or your sleeve when you cough or sneeze. Throw away tissues in a trash can and immediately wash your hands.
• Clean AND disinfect frequently touched surfaces daily.  This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.

The best way to prevent getting COVID-19 is to avoid being exposed to the virus. The virus is thought to spread mainly form person-to-person.  This means practicing social distancing will help to protect you. Here are the things that you can do:

• Avoid people outside your household whenever possible.
• Stay at least 6 feet away from other people.
• Think about ways you can get supplies you need delivered instead of going out to stores. Ask that deliveries be left outside your door instead of accepting them in person.
• If you do have to go to the store, choose a time when it is not crowded, wear a mask, avoid touching your face, and wash your hands or use hand sanitizer as soon as you leave.
• Call people on the phone instead of visiting them in person to avoid getting sick or accidentally infecting others.

There is no medicine or cure that works for all people with COVID-19. But there are ways to help take care of yourself and your family if sick:

• Most people who have had COVID-19 get better just by resting, drinking fluids, and taking fever medicine like Tylenol/acetaminophen.
• If you have trouble breathing, worsening cough, chest pain or pressure, new confusion, inability to wake or stay awake, or bluish lips or face, call your doctor’s office, go to an urgent care clinic, or go to an emergency department. Call first if you can, so they are expecting you.

• If you have mild symptoms, stay home, rest, and avoid contact with others until you feel completely better:
  • It is best to stay in a separate room and use your own bathroom if available.
  • Always wear a face mask when around other people.
  • Remember to wash your hands often.
  • Call your personal health care provider or the Department of Public health to determine exactly when it is safe for you to leave your home.
• Because there is no medication that works for all people with COVID-19, you are safer staying at home with mild symptoms than going to a place where you might expose others or be exposed to others with the illness.
• If you experience trouble breathing, persistent pain or pressure in the chest, new confusion, inability to wake or stay awake, bluish lips or face, or any other symptoms that are severe or concerning you, you should seek emergency medical care immediately.
• People who should be tested, regardless of age, include:
  • People who have been exposed to someone with COVID-19. Wait 5-7 days after exposure to get the most accurate test results.
  • People with a COVID-like illness:

• • If you do get tested, you should stay at home and avoid contact with others while awaiting your test results, and follow the advice of your health care provider or public health professional.

If  you think you need to be tested for COVID-19, call your primary care provider’s office or find a testing site near you.

The Centers for Disease Control and Prevention and its partners are investigating to determine if you can get sick with COVID-19 more than once. At this time, we are not sure if you can become re-infected. Until we know more, continue to take steps to protect yourself and others.

People with serious underlying health problems should always consult with their personal physician or provider when they develop new symptoms. This does not mean that you have COVID-19, but it does mean that you might need to be checked for other possible infections or health issues.

If you do not have symptoms, the public health department recommends testing for COVID-19 if you suspect you have been exposed to someone with COVID-19. You should wait 5-7 days after your exposure or if you develop symptoms to get the most accurate test results.

If you were in or near a large crowd–even if you wore a mask–you should:

• Monitor for COVID-19 symptoms like new-onset fever, cough, or shortness of breath for 14 days.
• Try to stay away from others for 10 days; if you can’t stay at home, be sure to wear a mask properly and try to stay at least six feet from others.
• Get tested for COVID-19 five to seven days after having been in or near a crowd. Find a testing site.

The City of Philadelphia is working with Share Food Program and Philabundance to support food sites where residents can pick up supplemental food. While schools are closed due to COVID-19, the City of Philadelphia, the School District of Philadelphia, the Philadelphia Housing Authority, and many charter schools are providing free meals for students. The City of Philadelphia and Philadelphia Corporation for Aging are working together to provide free meals for older adults.

Remember to wear a mask when you go to pick up food.

During normal business hours, residents can call the Women Against Abuse Legal Center at (215) 686-7082 and speak with an advocate.

The Philadelphia Domestic Violence Hotline remains open 24/7. For help, call (866) 723-3014.

Residents can still file for Protection From Abuse Orders (PFAs) although courts remain closed to the public. The three ways someone can file for a PFA are:

• Call the Family Court Domestic Violence Filing Unit at 215‐686‐6311, ext. 19217, Monday through Friday for assistance in the preparation of a Petition for Protection From Abuse. The staff will provide all necessary information regarding the steps needed to complete the process. To ensure completion of your petition and participation in a hearing via technology, you should contact the Domestic Violence Unit between 8:00 a.m. and 12:00 p.m.
• Submit a pre-prepared petition by email to the Domestic Violence Filing Unit Monday through Friday from 8:00 a.m. to 4:00 p.m. to TempPFA@courts.phila.gov. You will need an e‐mail address from which to send email to the court. You can find petition forms and instructions at the Court’s website. Note: if you file by email and send the petition after 11 a.m. it will be reviewed the next business day.
• If unable to file remotely or unable to wait for the next available business day, residents may file an Emergency Protection From Abuse Order at the Emergency Filing Site, located in the Stout Criminal Justice Center at 1301 Filbert Street during the following times:
  • Monday through Thursday starting from 5:00 p.m. until 8:00 a.m. the following day
  • Weekends starting Friday at 5:00 p.m. until the following Monday at 8:00 a.m.
  • Holidays

The Women’s Law Project has information about protection from abuse orders and other domestic violence resources. Information about safety planning during COVID-19 is also available online.

Yes. Abortion is categorized in Pennsylvania as an essential health care service. Health center hours and services will vary depending on the location and the laws in your area and may change as the COVID-19 pandemic develops. The best thing to do is to call your clinic or health care office for the most up-to-date information on what’s available near you.

You may be eligible for unemployment compensation from the Commonwealth of Pennsylvania if:

• Your employer temporarily closes or goes out of business because of COVID-19.
• Your employer reduces your hours because of COVID-19.
• You’ve been told not to work because your employer feels you might get or spread COVID-19.
• You have been told to quarantine or self-isolate, or you live or work in a county under government-recommended mitigation efforts.

Because of COVID-19, the Commonwealth is waiving wait time and work requirements for applicants. Learn how to apply online for unemployment compensation. If you need assistance completing the application, visit the Philadelphia Legal Assistance resource page, or call (215) 999-6910.

Unfortunately, traditional burial practices such as washing and wrapping the body may also bring risk to the living. Funeral and mourning gatherings also put attendees at potential risk by bringing people together, particularly because people with COVID-19 infection can be contagious for several days before they develop symptoms.

While these restrictions are particularly difficult at times of mourning, there are still ways for people to gather virtually to mourn and to memorialize loved ones.

Philadelphians experiencing homelessness who need and want help can contact Homeless Outreach at (215) 232-1984.

COVID-19 spreads through respiratory droplets or small particles, such as those in aerosols, released when someone who is sick talks, sings, coughs, sneezes, or breathes.  You get COVID-19 by breathing in the virus or less often by touching surfaces and objects that have the virus on it then touching your own mouth, nose, or eyes.  COVID-19 most commonly spreads between people who are in close contact with one another (within about 6 feet, or 2 adult arms lengths).  People with COVID-19 can spread the disease even if they do not have symptoms.

Children can avoid catching the disease by social distancing, washing their hands often, avoiding people who are sick, and not touching their face.  If children are able, they should wear a face mask that covers their nose and mouth when around other not living in their household.  Children younger than two years of age and those that cannot put on and take off their mask on their own should not wear a face mask.

Social distancing involves decreasing in-person contact with other people to reduce the risk of spreading illness. Children need to practice social distancing as well, both to protect them from infection and to prevent them from spreading the infection to others.

• Stay home as much as possible. Do not plan playdates with other children. Instead, connect with friends by phone or video. Clean and disinfect frequently touched surfaces at least daily. This includes tables, chairs, doorknobs, light switches, remote controls, countertops, handles, desks, phones, keyboards, toilets, faucets, strollers, and sinks.
• Children should wash hands with soap and water for at least 20 seconds; before and after eating; before and after diapering or using the bathroom; and after coughing, sneezing, or blowing their nose.
• Reduce the number of people you are around to just the people in your household.
• Keep your child at least 6 feet away from other people if you do need to go out. Six feet is about the length of two adult arms lengths.
• Think about ways to get supplies you need delivered rather than having to take your child out to stores. Ask that deliveries be left outside your door rather than accepting them in person.
• Encourage your child to connect with friends and relatives by phone or video rather than visiting them in person to avoid getting sick or accidentally infecting others. Staying connected is important.

You should not postpone your child’s routine health care due to COVID-19.

Most children with COVID-19 have mild symptoms or have no symptoms at all.  It is important to remember that children with mild or severe COVID-19 can spread the disease to other people if appropriate precautions are not followed.  The most common symptoms of COVID-19 in children are fever and cough, but children may have any of these signs or symptoms of COVID-19:

• Fever or chills
• Cough
• Nasal congestion or runny nose
• New loss of taste or smell
• Sore throat
• Shortness or breath or difficulty breathing
• Diarrhea
• Nausea or vomiting
• Stomachache
• Tiredness
• Headache
• Muscle or body aches
• Poor appetite or poor feeding, especially in babies under 1 year old.

It is recommended to call you child’s health care provider if you think your child has COVID-19 or has been exposed to someone with COVID-19.

MIS-C is a serious condition in children where heart, lungs, kidneys, brain, skin, eyes, or gastrointestinal system can become inflamed. Although the cause is not known, some children who were infected by the virus that causes COVID-19 may develop this condition later on. While MIS-C can be severe, most children get better with proper medical care. This means that it’s important to seek medical attention if your child develops the following symptoms:

• Fever that lasts 24 hours or longer
• Vomiting
• Diarrhea
• Pain in the stomach
• Skin rash
• Feeling unusually tired
• Fast heartbeat
• Rapid breathing
• Red eyes
• Redness or swelling of the lips and tongue
• Redness or swelling of the hands or feet
• Headache, dizziness or lightheadedness
• Enlarged lymph nodes

If you child has these warning signs, please see emergency medical care:

• Severe stomach pain
• Difficulty breathing
• Bluish lips or face
• New confusion
• Inability to wake up or stay awake

Children are more likely to have mild symptoms.  Rarely, children can get very sick with COVID-19, resulting in hospitalization and even death.  Like adults, children who have underlying health conditions are at greater risk of getting severe COVID-19.

There are currently no treatments that work for all cases of COVID-19 in children or adults. But there are ways to help take care of child if they get sick with COVID-19:

• Most children who have had COVID-19 get better just by resting, drinking fluids, and taking fever medicine like Tylenol/acetaminophen.
• If your child has trouble breathing, worsening cough, chest pain or pressure, new confusion, inability to wake or stay awake, or bluish lips or face, immediately call your doctor’s office, go to an urgent care clinic, or go to an emergency department. Call first if you can, so they are expecting you.

Even though families are staying home to prevent the spread of COVID-19, there are still important reasons why you may need to bring your child into the office, including appointments for infants and young children, immunizations visits, and treatment for other infections or injuries.

Now more than ever, it’s very important that families stay connected to their pediatrician and their medical home. Pediatricians are taking​ steps to make sure it’s as safe as possible for visits that need to happen in person. Some offices have separated “sick” and “well” areas of their clinic or are having newborns come in early in the day, before any other patients. Calling ahead is important so your pediatrician can advise you on the best way to come in.

Find out more about when to contact your child’s pediatrician.

Email vaccines@phila.gov with any questions about vaccination during the pandemic.

The body’s immune and other systems undergo normal changes during pregnancy, which may make the mother more likely to catch to viral respiratory infections, including COVID-19. Pregnant people with COVID-19 are at increased risk for ICU admission, need for invasive mechanical ventilation (requiring a tube down the throat to breathe) and death.

Adverse infant outcomes such as preterm birth have been reported among infants born to people positive for COVID-19 during pregnancy In most cases the mothers had COVID-19 in their 2nd or 3rd trimesters. In addition, a recent study found that 2.6% of newborns born to people who had COVID-19 during their pregnancy tested positive for COVID-19. More data is needed to learn about infection early in pregnancy.

Pregnancy loss, including miscarriage and stillbirth, has been observed in cases of infection with other related coronaviruses, such as SARS-CoV and MERS-CoV, during pregnancy. High fevers during the first trimester of pregnancy can also increase the risk of birth defects.  If you require emergency care, do not delay your care due to fears of COVID-19.  If you are going to the emergency department, if possible call and tell them that you are pregnant and are having an emergency.  The emergency department will have a plan to protect you from getting COVID-19.

Pregnant healthcare providers (HCP) should follow strict infection control guidelines if exposed to patients with suspected or confirmed COVID-19. Following recommended infection prevention and control practices is an important part of protecting all HCP.

Information on COVID-19 in pregnancy is very limited; facilities may want to consider limiting exposure of pregnant HCP to patients with confirmed or suspected COVID-19, especially during high-risk procedures (e.g., aerosol-generating procedures) if possible based on staffing availability.

The virus that causes COVID-19 is thought to spread mainly by close contact with an infected person through respiratory droplets or small particles released when someone who is sick talks, sings, coughs, sneezes, or breathes.  You get COVID-19 by breathing in the virus or less often by touching surfaces and objects that have the virus on it then touching your own mouth, nose, or eyes.  COVID-19 most commonly spreads between people who are in close contact with one another (within about 6 feet, or 2 adult arms lengths).

There are reports of vertical transmission of SARS-CoV 2 from pregnant people to their newborns. This means that it is possible for a newborn to be infected before birth. It is very rare however. Most of these cases occurred when people were infected in their third trimester. We do not yet have much information about people who were infected early on in their pregnancy.

Based on limited reports, adverse infant outcomes (e.g., preterm birth) have been reported among infants born to people positive for COVID-19 during pregnancy. However, it is not clear if this was related to the parent’s infection so the risk of adverse infant outcomes is not known.

Given limited available research, knowledge of pregnancy outcomes from other respiratory viral infections may provide some information. For example, influenza during pregnancy has been associated with negative outcomes, including low birth weight and preterm birth. Additionally, having a cold or influenza with a high fever early in pregnancy may increase the risk of certain birth defects. Infants have been born preterm and/or small for gestational age to people with other coronavirus infections (like SARS-CoV and MERS-CoV) during pregnancy.

Most newborns who tested positive for the virus that causes COVID-19 had mild or no symptoms and recovered.  However, there are a few reports of newborns with severe COVID-19 illness.  At this time, there is no information on long-term health effects on infants either with COVID-19, or those exposed to the virus that causes COVID-19 during pregnancy. In general, prematurity and low birth weight are associated with adverse long-term health effects.

No information is available on whether the virus can be passed on through breastmilk.  However, early research studies have found no evidence of virus in the breastmilk of people with COVID-19.

You, along with your family and healthcare providers, should decide whether and how to start or continue breastfeeding.  Breast milk provides protection against many illnesses and is the best source of nutrition for most babies.

However, a person with confirmed or suspected COVID-19 should take precautions to avoid spreading the virus to the infant during feeding, including washing hands before touching the infant and wearing a facemask while feeding at the breast. You should NOT place a face mask on your baby.  If expressing breastmilk with a breast pump, the parent should wear a face mask while pumping, wash their hands before touching any pump or bottle parts, and follow the recommendation for proper pump cleaning after each use.

If possible, consider having someone who is healthy, is not at increased risk for severe illness from COVID-19, and is living in the same home feed the expressed breast milk to the infant.  Any caregiver feeding the baby should wear a face mask when caring for the baby for the entire time you are in isolation and for two weeks after you complete isolation.

Pennsylvania Secretary of Health Rachel Levine’s order on April 15, 2020 requires a set of protections for workers. Business owners should familiarize themselves with the new requirements, which include:

• Masking of all staff and clients.
• Maintaining 6 feet of distance between staff and customers.
• Plastic barriers to protect staff.
• Limits on the number of people at 10 persons per 1,000 square feet.

People who have COVID-19 or suspected COVID-19 infection should stay out of work until all of the following are true:

1. It has been at least 10 days after the onset of symptoms AND
2. They have been fever free without fever-reducing medications for 24 hours AND
3. Their symptoms are improving.

Please do not require proof of COVID-19 testing either to qualify for sick leave or to return to work. Tests can remain positive for weeks after infection due to dead virus remaining in the body, but this does not mean that people are contagious.

The Philadelphia Department of Public Health recommends getting tested for COVID-19 if:

• You have been exposed to someone with COVID-19 (wait until 5-7 days after exposure to ensure test accuracy) OR
• You have symptoms of COVID-19:
  • At least ONE of the following: new or persistent cough, shortness of breath, new loss of sense of smell/taste;
    OR
  • At least TWO of the following: fever, chills, muscle pain, headache, sore throat, nausea/vomiting, diarrhea, fatigue, congestion/runny nose.

• Your healthcare provider may require testing prior to certain types of procedures.
• Depending on case counts in Philadelphia and various other areas there may be recommendation to get tested based on travel. See our travel recommendations.

If you think you should be tested for COVID-19, use our testing sites map and events calendar to find locations, contact information, and other requirements for testing sites in Philadelphia.

If you were tested at a location that is not a hospital or City health center, you should be able to get your test results on the laboratory’s patient portal. If you have additional questions about your results, contact the organization or location at which you were tested.

• Bioreference Laboratories
• LabCorp
• Quest Diagnostics

• Depending on what laboratory performs your test, it may take 1-6 days to learn your results. During that time, get rest, stay hydrated, and stay at home away from all people while you have symptoms. Read our guidance about calculating isolation and quarantine period.
• Monitor for symptoms — if you feel short of breath or have a worsening cough or persistent fever (a temperature of 100.4 or greater), call your doctor or go to a hospital emergency department.
• If you must be near other people, wear a cloth mask over your nose and mouth.

If you have had symptoms of COVID-19, you may stop isolating 10 days have passed since your symptoms started AND you have had no fever without fever-lowering medicine for at least 24 hours AND other symptoms (like cough and shortness of breathing) are improving.

If you have NOT had symptoms of COVID-19, you may stop isolating 10 days after your positive test was collected.

Note that instructions are different for those with severely weakened immune systems; healthcare workers; and residents of long-term care facilities, shelters, or other congregate settings.

The Philadelphia Department of Public Health is calling and sending texts and emails to contact individuals who have tested positive for COVID-19, or who may have come in contact with a person with COVID-19.

Individuals are asked to complete a brief survey to help the Health Department better understand and monitor the spread of COVID-19 in Philadelphia. Questions address demographic details, signs and symptoms, and information about exposure history, travel, and hospitalization. Participation is voluntary.

When case counts regularly exceed approximately 250 cases a day, the Health Department may not be able to reach out to every case and contact for contact tracing.

Cases of COVID-19 have been rising rapidly throughout Philadelphia, Pennsylvania, and across the country. The risk of getting COVID-19 is high whenever you come into close proximity with people who do not live in your household.

Because of the recent increase in COVID-19 cases across the United States, the Health Department is not issuing guidance for specific locations. Instead it has issued the following general recommendations:

• Avoid all unnecessary travel.
• Do not travel if you are sick or if someone in your household is sick.
• If you must travel for an urgent matter:
  • Stay six feet apart from anyone not in your household.
  • Wash your hands or use hand sanitizer frequently.
  • Wear a mask whenever you are around others.
  • Do not travel with someone who is sick or tested positive for COVID-19 and is in the quarantine period recommended below.
• If you have had an exposure to COVID-19 you should quarantine at home for 10 days. If you receive a negative COVID-19 test after day 5, AND you continue to be asymptomatic at day 7, you may end your quarantine period at that time.

The Health Department recommends that travelers also consult the Pennsylvania Department of Health travel recommendations before considering any travel.

The Centers for Disease Control and Prevention has tips on how to travel safely during COVID-19 and a map with recent rates of COVID-19 case by states.

If you were in or near a large crowd–even if you wore a mask–you should:

• Monitor for COVID-19 symptoms like new-onset fever, cough, or shortness of breath for 14 days.
• Try to stay away from others for 10 days; if you can’t stay at home, be sure to wear a mask properly and try to stay at least six feet from others.
• Get tested for COVID-19 five to seven days after having been in or near a crowd. Find a testing site.

Social distancing means limiting in-person contact with other people to lower the risk of spreading illness. Everyone should practice social distancing right now—even if you are not ill or have a high risk of complications.  Many of those who are infected and able to spread the virus do not have any symptoms.

• Stay at least 6 feet away from other people. Six feet is about two arm lengths.
• Use contactless, online, delivery, or takeout services when available. Ask that deliveries be left outside your door rather than accepting them in person.
• Eliminate nonessential travel. Skip social gatherings. Work from home or apply for unemployment compensation.
• Call people on the phone rather than visiting them in person to avoid getting sick or accidentally infecting others. Staying connected is important.
• When social distancing is difficult, like going to the grocery store or going to work as an essential employee, wear a face mask.

The best way to protect yourself from getting sick and to prevent the spread of germs is to practice good health habits.

• Wash your hands often with soap and water.
  • Wet your hands with running water, lather them with soap, and scrub for at least 20 seconds. Be sure to wash the backs of your hands, between your fingers, and under your nails. After rinsing, dry your hands with a clean towel.
  • Learn how to properly wash your hands in a video on handwashing from the Centers for Disease Control and Prevention (CDC).
• Use hand sanitizer if soap and water aren’t available.
  • If you are using hand sanitizer, choose an alcohol-based product (60 percent alcohol or higher is recommended). Pour some into your palm and then rub it all over your hands and fingers until it dries (about 20 seconds).
• Cover your mouth and nose with a tissue when you sneeze or cough.
  • If you don’t have a tissue, try to cough or sneeze into your elbow.
  • Throw away used tissues as soon as possible.
  • Wash your hands or use hand sanitizer after touching used tissues.
  • The U.S. Department of Health and Human Services has a video on sneezing into your arm with Sesame Street characters.
• Avoid touching your face if you haven’t washed your hands.
• Avoid sharing drinks and eating utensils like forks and spoons.
• Get a flu shot every year.

• Avoid shaking hands and hugging people.
• Clean surfaces that people touch often like doorknobs, counters, phones, or bathroom faucets. Be sure to follow the label instructions.
• If there’s someone sick at home, clean surfaces that are commonly touched several times a day.
• Try to avoid touching commonly touched objects like elevator buttons or handrails. Wash your hands or use hand sanitizer immediately after touching these objects. Consider using a knuckle to push elevator buttons, or your shoulder to push revolving doors.
• Avoid touching your face.
• Avoid busy places, events, and crowds as much as possible. Try to run errands like grocery shopping when stores are less busy.
• Try to keep at least six feet away from anyone who appears to be sick. If someone is coughing, move
• away.

If you think you have COVID-19:

• If you have mild symptoms, stay home, rest, and avoid contact with others until you feel completely better.
• If you can get to a testing site without taking public transportation or a taxi/ride share, go for testing and then return home.
• Because there is no medication for mild to moderate cases of COVID-19, there is no need to go to your doctor or the hospital.

People who should be tested, regardless of age, include:

• People who have been exposed to someone with COVID-19 (wait until 5-7 days after exposure to ensure test accuracy).
• People with COVID-19 symptoms:
  • At least ONE of the following: new or persistent cough, shortness of breath, new loss of sense of smell/taste;
    OR
  • At least TWO of the following: fever, chills, muscle pain, headache, sore throat, nausea/vomiting, diarrhea, fatigue, congestion/runny nose.

Call your primary care physician if you believe you should be tested, or find a testing site near you. Calling first makes it possible for medical professionals to ensure you can be seen without putting yourself or others at additional risk.

If you have questions about COVID-19 symptoms (common symptoms are fever, dry cough, shortness of breath, fatigue), call the 24/7 helpline at (800) 722-7112.

• Wear a facemask.
• Practice social distancing.
• Check on neighbors (by phone or otherwise maintaining six feet of distance), especially those who live alone, are elderly, have disabilities, have limited English proficiency, or may need meals for children.
• Learn about opportunities to support your community by making donations or volunteering.
• volunteering.

People with symptoms who have COVID-19 or suspected COVID-19 infection should stay out of work until ALL of the following are true:

1. It has been at least 10 days after symptoms began AND
2. They have been fever free without fever-lowering medicine for 24 hours AND
3. Their symptoms are improving.

For those who tested positive but do not have symptoms, they should stay out of work for 10 days from the date their test was collected.  It is not required to have proof of a negative COVID-19 test to qualify for sick leave or to return to work.  Tests can remain positive for weeks after infection due to dead virus, but this does not mean that people are contagious.

Consider walking or riding a bike to work if you are able. If you take public transportation, wear a face mask and try to stay at least six feet away from other riders. Wash your hands before and after riding, try not to touch your face, and carry hand sanitizer. Wash your hands often, especially after getting to work, and frequently during the day.

Clean regularly touched surfaces, like your workstation, countertops, doorknobs, and refrigerator handles. Use the cleaners you normally use on these surfaces. Stay at least six feet away from people you interact with and members of the public. If your work involves being around others, wear a face mask to protect them—and ask them to wear one to protect you.

Stay at home as much as possible to protect yourself. Ask family or friends who are young and healthy to pick up groceries or medications for you and leave them outside your door. Connect by phone or video chat but do not have visitors. Call your doctor if you develop fever, cough, shortness of breath, or other symptoms of COVID-19.

Please do not let COVID-19 stop you from getting the medical attention you need.  Emergency departments are reporting that many people are waiting too long after a heart attack or stroke and suffering needless complications. Uncontrolled high blood pressure or diabetes or other chronic conditions can cause dangerous complications.

Call your primary care provider, if you have one, and ask if they are doing telemedicine visits (visits by telephone or internet) during COVID-19. Many offices have made these visits available to help patients get the care they need without having to come into the office.

If your doctor’s office does not offer telemedicine visits, ask if they have separate office hours for sick and non-sick patients. Many doctors’ offices are asking sick patients to come at a separate time of day or using separate waiting rooms to help keep patients safe.

If you do not have a primary care provider, consider making an appointment at a City health center or federally qualified health center (FQHC). These clinics will see you whether or not you have insurance and regardless of your immigration status. They offer interpretation services to patients who are not fluent in English.  Search a map of clinics in Philadelphia.

If you have a primary care provider but are not able to be seen right now, consider asking your PCP to give you additional medication refills and ask your pharmacy to deliver your medicines.

Healthcare workers who perform aerosol-generating procedures should wear N95 masks. Other health care workers should use surgical masks and should be masked throughout their shifts to avoid spread between asymptomatic health care workers. First responders should follow departmental protocols for masking.

Members of the public should wear cloth masks whenever unable to follow social distancing consistently, such as when going to grocery stores or taking public transportation. Both the City of Philadelphia and the Commonwealth of Pennsylvania require wearing a face mask in all public places.

Someone who is actively having trouble breathing such as an asthma attack should take off their face mask in a place at least 6 feet from others and use their asthma medication or get medical attention if needed.

People with asthma or other breathing problems are at higher risk from COVID-19 infection, so should do their best to wear a mask to protect themselves and others and make sure to maintain social distance and avoid gatherings. They may need to try different types of masks to find one they are comfortable wearing. The type of cloth and the number of layers makes a big difference. Paper masks may be easier for some people to tolerate than cloth masks. A face shield is also an option for someone who can’t tolerate any mask.

Those who are unable to remove a face mask on their own and children younger than 2 years should not wear a face mask.

While transporting the patient, both the patient and the driver should wear face masks. The masks should cover their noses and mouths and they should avoid touching the masks and their faces. The patient should sit as far as possible from the driver, in the right-hand back seat.

No one other than the driver and the patient should ride in the vehicle. During transport, vehicle ventilation should be on non-recirculated mode to maximize air changes that reduce potentially infectious particles in the vehicle.

COVID-19 is spread through direct contact with saliva or mucus. If you are having sex, the main risk probably comes from being close to someone (within 6 feet) and having direct contact with your sex partner, for example kissing and touching each other’s faces.

Clean and disinfect regularly-touched surfaces in household common areas every day. The virus that causes COVID-19 is easily killed by most common cleaning supplies.

Anyone who is in isolation or quarantine should try to stay away from other people in the home. Only one person should take care of the person in isolation or quarantine. This person should be the only person to have direct contact with the patient or their room.

The patient should have their own separate bedroom and bathroom if that’s an option. The patient should wear a face mask when they are around other people. Everyone in the home should wash their hands often. Surfaces that are frequently touched by the patient should be cleaned with a household disinfectant at least daily.

There is no evidence that animals play a significant role in spreading the virus.