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Frequently Asked Questions

Translated Brochures

General

What is LOOP?

LOOP is the Longtime Owner Occupants Program - a 10 year Real Estate Tax discount for homeowners who have had a significant increase in their property assessment and have lived in their home for more than 10 years. Other requirements do apply.

Can I get the Homestead and the LOOP at the same time?

No. But if you already have either LOOP or Homestead, but the other program results in a lower bill and you are eligible, you may apply for whichever one results in the lower bill.

How long is the LOOP good for?

LOOP will last for ten years.

If I’m approved for the LOOP can I still apply for the Low Income Senior Tax Freeze; Installment plan; Hardship payment agreement or any other local or state Real Estate Tax assistance programs including rebates?

Yes. Contact the Department of Revenue for additional information.

I pay my Real Estate bill in installments, how is that affected by LOOP?

Once you are approved for LOOP, you will receive a new coupon book in the spring reflecting the discounted amount and how much you have already paid for 2014. Until then, you may either pay the monthly amount listed in your original coupon book or divide the LOOP discounted tax amount by 12 and pay that each month.

Application

Do I need to reapply each year?

No. Once approved, the LOOP lasts for 10 years. If your circumstances change and you are no longer eligible, you must alert the Department of Revenue within 45 days.

I applied, but realize that I made an error, how do I correct my application?

You can apply again using an application printed from our website. We will use the last application received for a property in the event of multiple submissions (but it still must be received by the February 18, 2014 due date).

I applied, but now I want to withdraw it. How do I do that?

You can withdraw your application or remove the LOOP using the Removal Form.

Where do I mail my application?

Philadelphia Department of Revenue
PO Box 52843
Philadelphia, PA 19115

Can I drop the LOOP application off in-person?

Mailed applications will be processed more quickly and we encourage you to return the application to the PO Box listed on the application. LOOP applications will be accepted in drop boxes located in the Municipal Services Building Concourse at 1401 John F. Kennedy Blvd. and at the 2 mini-City Halls (North - 22nd & Somerset Streets, Northeast - 9239 Roosevelt Blvd, Rear). Hours are Monday-Friday 8:30 to 5.

Eligibility

There are 3 owners of the house but only one of us lives there. Can I get the LOOP?

Yes, if you meet the program criteria and at least one of the owners has had it as their primary residence for 10 years.

I thought that homeowners who purchased their home with government or non-profit assistance only had to live there for 5 years. Is that true?

Only affordable housing developed with government or non-profit financing that did not receive a tax abatement is eligible with 5 years of owner occupancy (and this is rare). No other programs are in this category and most people will have to meet the 10 year requirement.

If I default on a payment agreement for real estate taxes or am delinquent on real estate taxes that are not subject to a payment agreement, does anything change with LOOP?

Yes, you will become ineligible for LOOP.

I live in a property that is owned by a corporation, but I am the sole shareholder and officer. Will the property qualify for LOOP?

No, properties owned by corporations are not eligible for LOOP.

I’ve lived in my home for more than 10 years and now would like to add my son/daughter to the deed. Is that going to affect the LOOP?

No. You will still be eligible if you remain on the deed and continue to use the home as your primary residence.

I need to remove my spouse from the deed (deceased or divorced), would that affect my eligibility?

No. You will still be eligible if you remain on the deed and continue to use the home as your primary residence.

Would it affect my eligibility if any changes are made to the deed as with the Homestead exemption?

A change in deed may require you to re-apply, but you will remain eligible if you are still the owner and continue to use the home as your primary residence.

My children have lived with me all their lives but only one is on the deed with me. What happens if we both pass away?

Individuals who can demonstrate equitable ownership (i.e. they meet the other terms of the program and inherited the property from a person on the deed) are eligible. So, your other children would be eligible if they inherit the property, and they meet the other requirements.

What would happen if I qualify for the LOOP now and later decide to rehab my home and qualify for the abatement at that time?

You will no longer be eligible for LOOP if you get a tax abatement, rent it out, or no longer meet the other program eligibility criteria. If your situation changes and you are no longer eligible, you must notify the Office of Property Assessment within 45 days. You can withdraw your application or remove the LOOP using the Removal Form.

Can the LOOP be appealed if after I am approved I still end up paying more real estate taxes than the newer home owners in my neighborhood?

Your LOOP decision can be appealed if you are denied, but the amount of the LOOP tax reduction cannot be appealed. The formula for calculating the discount is set by law.

What are the income requirements for LOOP?

The maximum income limits are 1 person - $83,200; 2 people $95,050; 3 people - $106,950; 4 people - $118,800; 5 people - $128,350; 6 people - $137,850; 7 people - $147,350; 8 people - $156,850.

What if I decide to sell or rent my property after I have been approved or qualified for the LOOP?

You will no longer be eligible for LOOP if you get a tax abatement or no longer meet the other program eligibility criteria. If your situation changes and you are no longer eligible, you must notify the Office of Property Assessment within 45 days. You can withdraw your application or remove the LOOP using the Removal Form.