Skip to main content

Payments, assistance & taxes

Get free help applying for public benefits

You can get free help applying for public benefits through the BenePhilly program.

The program can help you with:

  • Completing public benefit applications.
  • Organizing key documents for applications.
  • Tracking your applications’ statuses.

BenePhilly counselors guide you through the process. They can:

  • Tell you about different benefit programs.
  • See if you are eligible for programs.
  • Help you fill out your applications.

Some of the benefits we help with include:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Property Tax/Rent Rebate (PT/RR)
  • Medicaid/Medical Assistance (MA)
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Homestead Exemption
  • Supplemental Security Income (SSI)
  • Social Security Disability Income (SSDI).

BenePhilly is operated by the Office of Community Empowerment and Opportunity.

Get help in person

BenePhilly centers

BenePhilly centers are located at the community-based organizations below. Please call ahead to schedule an appointment.

Organization Address Phone Hours
Catholic Social Services: Southwest 6214 Grays Ave., 19142 (215) 724-8550, ext. 6 Mon – Fri,
9:30 a.m. – 5:30 p.m.
PA CareerLink Philadelphia, Northwest 5847 Germantown Ave., 19144 (215) 298-9292 Mon – Fri,
8:30 a.m. – 4:30 p.m.
Impact Services 1952 East Allegheny Ave., 19134 (215) 739-1600, ext. 156 Mon – Fri,
7 a.m. – 3 p.m.
Philadelphia FIGHT 1233 Locust St., 19107 (215) 525-8636 Mon – Fri,
9 a.m. – 5 p.m.
Utilities Emergency Services Fund (UESF) 1608 Walnut St., Ste. 600, 19103 (215) 814-6845 Mon – Fri,
9 a.m. – 5 p.m.
Esperanza 4261 N. 5th St., 19140 (215) 324-0746,
ext. 108
Mon – Fri,
9 a.m. – 5 p.m.

Mobile unit

The Office of Community Empowerment and Opportunity also has a mobile Benefits Access Unit. Staff members drive a special vehicle with internet access to:

  • Public offices.
  • Nonprofit social services organizations.
  • Targeted and underserved areas.
  • Neighborhood events.

Staff members provide information about public benefits and can start the application process on the spot.

To request a visit from the mobile unit, complete our online form.


Get help over the phone

Call (215) 685-3654, Monday through Friday, from 9 a.m. to 5 p.m. A BenePhilly counselor will tell you about different benefit programs, see if you are eligible, and help you finish any applications.

Phone calls are toll-free and confidential. Help can be provided in more than 170 languages.