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Have a COVID question? Ask us!


Do you have a question about COVID-19 for the Philadelphia Department of Public Health? We might have the answer on our frequently asked questions page.

If you’re outside of Philadelphia, visit the Centers for Disease Control and Prevention’s COVID-19 site.

If you still have a question about COVID-19, you can use the form below to submit a question.


If you need an answer quickly, please call:

  • (215) 685-5488 for questions about the COVID-19 and the Health Department.
  • (800) 722-7112 for clinical questions about COVID-19.
  • 3-1-1 for questions about other services in Philadelphia.

Text COVIDPHL to 888-777 to receive updates on your phone.

Work Phone:

Submit a question

We’re receiving a high volume of emails, but we’ll answer your question as soon as we can. Please note that we’re only checking this inbox from Monday through Friday, 8:30 a.m. to 5:30 p.m.