• Medical, police, or fire emergencies: call 911 
• National Suicide & Crisis Lifeline: call or text 988
• SEPTA Transit Police: call (215) 580-8111 or text-a-tip to (215) 234-1911
• Submit a tip to the Philadelphia Police Department.
• Non-emergency and City service information: visit Philly311’s website or call 311
• Find a police district.
• Find a fire station.

Whenever you go to a big event, keep these tips in mind to ensure the safety of yourself and others:

• Look for the nearest exit and alternative options. If you’re with a group, discuss an emergency meet-up location in case you get separated.
• If bringing children, ensure they wear bright colors or distinctive clothing. Take a picture of them before leaving and email it to yourself. Write your phone number on a bracelet, on their wrist, or on a piece of paper in their pocket.
• If you see something suspicious, report it right away. See Something Send Something (See Send) is a nationwide suspicious activity reporting (SAR) tool for citizens to help in the fight against terrorism. Download the See Something Send Something app.

For more information, go to the Office of Emergency Management’s safety guide for special events.

Human trafficking can happen anywhere, and major transit hubs are often used in trafficking situations. Learn how to recognize signs of human trafficking.

If you or someone you know is in immediate danger, call 911. To contact the National Human Trafficking Hotline:

• Call (888) 373-7888 (phone interpretation services are provided).
• Send a text to 233733.
• Use the hotline website’s live chat.

As Philadelphia prepares to host the FIFA World Cup 26™ Fan Festival at Lemon Hill, the Philadelphia Parking Authority (PPA) is implementing temporary parking measures to help protect residential access during the tournament. Temporary residential parking permits will be required at no cost for all vehicles parked on the street within the Lemon Hill area.

Permit zone and enforcement period

From Thursday, June 11th, through Sunday, July 19, 2026, temporary residential parking permits will be required at no cost for all vehicles parked on the street within the Lemon Hill area.

The PPA’s interactive map highlights the permit zone boundaries and streets. Notice: Current residential parking permit holders within the permit zone need to apply for the Lemon Hill temporary permit. Your vehicle must have a temporary permit to avoid being ticketed and towed.

How to apply and permit details

Affected residents and businesses can apply for the permit:

• Online on the PPA’s Lemon Hill website.
• In person at the PPA Permit Office at 35 N. 8th St.
• At local events with a PPA table for registration.

Residents can find detailed information about major street closures below. You can also read our blog post about the City’s plans to support transportation access and festival operations.

Notice: Additional closures may be implemented by the Philadelphia Police Department based on conditions in the interest of public safety.  

Lemon Hill and the Benjamin Franklin Parkway

There will be two main road closure areas between Center City and Lemon Hill, near Fan Festival and the Benjamin Franklin Parkway. The local lanes of the Benjamin Franklin Parkway will be closed from Memorial Day, May 25, to Labor Day, September 7, with the exception of the July 4th Concert festivities. This local lane closure will provide greater accessibility for pedestrians and cyclists and will encourage people to walk and bike between Center City and Lemon Hill. 

For the Philadelphia FIFA Fan Festival™, the following streets within the Lemon Hill area will be closed from Tuesday, May 26 at 6 a.m. to Sunday, July 26 at 8 p.m.:  

• Sedgley Drive from Kelly Drive to Poplar Drive 

• Poplar Street from Poplar Drive to 30th Street (local access maintained) 

• Poplar Street from 29th Street to 30th Street (westbound only; local access maintained) 

• Poplar Drive from Sedgley Drive to Girard Avenue 

• Sedgley Drive from Girard Avenue to Lemon Hill Drive 

• Lemon Hill Drive & N. Lemon Hill Drive (Loop Road) 

The above-listed streets will be posted as “Temporary No Parking” zones, with parking restricted after 5 a.m. on May 26. Motorists must adhere to “Temporary No Parking” signs. 

Waterworks Drive

Beginning on June 11 through July 19, Waterworks Drive will be closed at 10 a.m. each day for the duration of the Fan Festival, with controlled access for Waterworks and Philadelphia Museum of Art. Waterworks Drive will be available for general parking each morning until 9 a.m. 

Vehicles parked in these locations during posted hours will be relocated. If you believe your car has been relocated, call the police district of the area where your car was parked.

The Office of Special Events manages a list of upcoming road closures that have been issued special event permits. Jump to the posts on this page for details about large-scale events with multiple road closures, parking restrictions, and public safety measures.

StreetsSmartPHL is your go-to portal for viewing information about Streets Department activities. Residents can get up-to-date information on:

• Street and sidewalk closure permits.
• Paving operations.
• Trash and recycling collection.

If you’re traveling via highways or local streets, check the Pennsylvania Department of Transportation (PennDOT) real-time traffic map for current conditions, including detours and closures.

You may need a specific permit for your event or block party. Some permits are handled by different City departments. Review the following information carefully.

Block party permit

Residents can apply to close their street for a block party. This application requires signatures from your neighbors and is permitted by the Streets Department. You can contact the Streets Department at (215) 686-5500 or (215) 686-5502 Monday through Friday, between 9 a.m. and 2 p.m.

Block Party Bonanza program

Block Party Bonanza applications are open! Learn more about the program and how your block can be considered by visiting our Block Party Bonanza blog post. Eligible block parties must take place between May 23 and October 3.

Special event application

For larger events in business corridors, including street festivals, a Special Event Application may be required and is permitted by the Office of Special Events. If you have any questions, contact the Office of Special Events at (215) 686-3488.

Other event permits

For events taking place in Parks & Recreation sites, such as parks, fields, or rec centers, you need permits from Philadelphia Parks & Recreation.

The City will continue to provide day-to-day services for residents throughout the summer during major events. Additional sanitation services and resources will be made available during peak summer months in anticipation of increased visitor traffic.

If you have any issues with City services, please contact 311.

Philadelphia’s FIFA Fan Festival™ is free and open to the public for all 39 days of the FIFA World Cup 2026™, running June 11 – July 19 at Lemon Hill in East Fairmount Park. Hours of operation are available on the FIFA Fan Festival™ website.

While general admission is free, all attendees are strongly encouraged to register for the FIFA Fan Festival™ in advance and be prepared to present their registration upon entry.

Residents and visitors can read our blog post about the City’s plans to support transportation access and festival operations.

• In partnership with the Philadelphia Visitor Center and Visit Philly, Philadelphia Parks and Recreation and the Office of Special Events will be establishing Pop Up Visitor Centers at key locations along the walking routes to and from City Hall and the FIFA Fan Festival.
• These Hubs will offer residents and visitors access to informational resources, way-finding materials, shaded areas, refillable water stations, and restrooms. More information will be announced in the coming weeks—check back soon.

• For more information about general public tickets and ticket sales, please visit FIFA.com/tickets.
• For additional questions related to ticketing, including accessibility and parking, please visit the official FAQ Sheet.