Due to extremely cold conditions, the City is implementing special measures to keep people who are homeless safe. If you see someone who needs shelter, call (215) 232-1984.
In effect: 3:00 p.m. on Thursday, March 04 until further notice

COVID-19 vaccine

The vaccine is now available for certain groups. Learn more about the City’s plans for distributing vaccines. If you're interested in getting the vaccine, sign up today!

Payments, assistance & taxes

Electronic funds transfer (EFT)

Most tax payments can be made electronically via our free Electronic Funds Transfer (EFT) program. This type of payment comes directly out of your bank account, which means you don’t have to submit a payment through our website or by mail.

EFT payments go through an electronic system called the Automated Clearing House (ACH) Network. This service is free to use, but you must apply to join the program.

Please refer to the EFT-ACH user’s manual for an overview of the EFT-ACH program, including a description of how it works and instructions on how to make payments.

Automated Clearinghouse (ACH) payment types

There are two different types of ACH payments available. Read the EFT-ACH user’s manual to see which is appropriate for you. Once you’ve decided, you’ll need to fill out and return the appropriate application.

ACH Debit & Credit
With ACH Debit, payments can be initiated via a touch-tone or operator-assisted phone call.

When you use ACH Credit, your financial institution debits your bank account and credits the City of Philadelphia’s bank account.

To apply for ACH Debit or Credit, or to change your bank for your ACH Debit see: