Due to extremely cold conditions, the City is implementing special measures to keep people who are homeless safe. If you see someone who needs shelter, call (215) 232-1984.
In effect: 3:00 p.m. on Thursday, March 04 until further notice

COVID-19 vaccine

The vaccine is now available for certain groups. Learn more about the City’s plans for distributing vaccines. If you're interested in getting the vaccine, sign up today!

Electronic Funds Transfer (EFT-ACH) forms & instructions

The Department of Revenue offers an Electronic Funds Transfer (EFT) program that lets you pay City taxes straight from your bank account. Payments are initiated through the Automated Clearing House (ACH) Network. ACH is an electronic payment system that moves tax payments directly from your debit or credit account to the City of Philadelphia’s bank account. Not all banks are able to do this transaction, and some charge a fee to do it. The ACH Credit program is usually used by Payroll Services and larger companies.

ACH Debit allows you to make payments over the phone via a toll free number. Once set up you’re provided with an 11 digit reporting ID and temporary password. Per the information entered over the phone PNC Bank will debit the bank account provided and send the payment along with an electronic file to the City. The ACH Debit program is usually utilized by individuals and smaller companies. Please note that setting up these programs can take weeks.

The EFT-ACH user’s manual describes how the program works and gives instructions for making payments once you have enrolled. Please read the manual before applying. The first page of the manual includes instructions for eCheck, a free payment alternative that may be easier for taxpayers to use than EFT-ACH. Use the application documents to enroll in the ACH Credit or ACH Debit program.

Name Description Released Format
Electronic Funds Transfer (EFT-ACH) user manual PDF Description of Electronic Funds Transfer (EFT) program and Automated Clearinghouse (ACH) Credit and Debit payment methods. July 23, 2019
ACH Credit program application PDF Application form to sign up to pay the City electronically through your bank. January 6, 2020
ACH Debit application PDF Form to sign up for the City's ACH Debit program to allow you to make your payments over the phone. Usually used by individuals and smaller companies. January 6, 2020
ACH Debit bank account change form PDF Form to use when changing bank information associated with your ACH Debit account. January 6, 2020