Service overview
You can get free help with public benefits through the BenePhilly program. The program assists you in:
- Completing public benefit applications.
- Organizing key documents for applications.
- Tracking your applications’ statuses.
BenePhilly counselors guide you through the process. They can:
- Tell you about different benefit programs.
- See if you are eligible for programs.
- Help you fill out your applications.
Some of the benefits we help with include:
- Supplemental Nutrition Assistance Program (SNAP)
- Property Tax/Rent Rebate (PT/RR)
- Medicaid (MA)
- Low Income Home Energy Assistance Program (LIHEAP)
- Homestead Exemption
- Supplemental Security Income (SSI)
- Social Security Disability (SSDI).
BenePhilly is a partnership between the Office of Community Empowerment and Opportunity and Benefits Data Trust.
Where and when
BenePhilly centers are located at the following community-based organizations:
| Organization | Address | Phone | Hours |
|---|---|---|---|
| Catholic Social Services: Southwest |
6214 Grays Ave., 19142 |
(215) 724-8550, ext. 6 |
Monday–Friday, 9:30 a.m.–5:30 p.m. |
| PA CareerLink Philadelphia, Northwest | 5847 Germantown Ave., 19144 |
(215) 298-9292 | Monday–Friday, 8:30 a.m.–4:30 p.m. |
| Impact Services | 1952 East Allegheny Ave., 19134 |
(215) 739-1600, ext. 156 | Monday–Friday, 7 a.m.–3 p.m. |
| Philadelphia FIGHT | 1207 Chestnut St., 3rd Floor, 19107 |
(215) 525-8636 | Monday–Friday, 9 a.m.–5 p.m. |
| Utilities Emergency Services Fund (UESF) |
1608 Walnut St., Suite 600, 19103 |
(215) 814-6845 | Monday–Friday, 9 a.m.–5 p.m. |
| United Communities Southeast Philadelphia Houston Center |
2029 S. 8th St., 19148 |
(215) 468-1645, ext. 7200 |
Monday–Friday, 9 a.m.–5 p.m. |
| Esperanza | 4261 N. 5th St., 19140 |
(215) 324-0746, ext. 108 |
Monday–Friday, 9 a.m.–5 p.m. |
| City of Philadelphia: North Philadelphia Municipal Services Center |
2761 N. 22nd St., 19132 |
(267) 271-4973 or (215) 821-4324 | Monday–Thursday, 10 a.m.–3 p.m. |
Mobile Unit
The Office of Community Empowerment and Opportunity also has a mobile Benefits Access Unit. Staff members drive a special vehicle with internet access to:
- Public offices.
- Nonprofit social services organizations.
- Targeted and underserved areas.
- Neighborhood events.
Staff members provide information about public benefits and can start the application process on the spot.
Email benephilly@phila.gov for more information about the Benefits Access Unit.
How
Call (844) 848-4376, Monday through Friday, 9 a.m to 5 p.m. A BenePhilly counselor will tell you about different benefit programs, see if you are eligible, and help you finish any applications.
Phone calls are toll-free and confidential. Help can be provided in more than 170 languages.