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Payments, assistance & taxes

Get free help applying for public benefits

Service overview

You can get free help with public benefits through the BenePhilly program. The program assists you in:

  • Completing public benefit applications.
  • Organizing key documents for applications.
  • Tracking your applications’ statuses.

BenePhilly counselors guide you through the process. They can:

  • Tell you about different benefit programs.
  • See if you are eligible for programs.
  • Help you fill out your applications.

Some of the benefits we help with include:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Property Tax/Rent Rebate (PT/RR)
  • Medicaid (MA)
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Homestead Exemption
  • Supplemental Security Income (SSI)
  • Social Security Disability (SSDI).

BenePhilly is a partnership between the Office of Community Empowerment and Opportunity and Benefits Data Trust.

Where and when

BenePhilly centers are located at the following community-based organizations:

 

Organization Address Phone Hours
Catholic Social Services:
Southwest
6214 Grays Ave.,
19142
(215) 724-8550,
ext. 6
Monday–Friday,
9:30 a.m.–5:30 p.m.
PA CareerLink Philadelphia, Northwest 5847 Germantown Ave.,
19144
(215) 298-9292 Monday–Friday,
8:30 a.m.–4:30 p.m.
Impact Services 1952 East Allegheny Ave.,
19134
(215) 739-1600, ext. 156 Monday–Friday,
7 a.m.–3 p.m.
Philadelphia FIGHT 1207 Chestnut St.,
3rd Floor, 19107
(215) 525-8636 Monday–Friday,
9 a.m.–5 p.m.
Utilities Emergency
Services Fund (UESF)
1608 Walnut St.,
Suite 600, 19103
(215) 814-6845 Monday–Friday,
9 a.m.–5 p.m.
Esperanza 4261 N. 5th St.,
19140
(215) 324-0746,
ext. 108
Monday–Friday,
9 a.m.–5 p.m.

Mobile Unit

The Office of Community Empowerment and Opportunity also has a mobile Benefits Access Unit. Staff members drive a special vehicle with internet access to:

  • Public offices.
  • Nonprofit social services organizations.
  • Targeted and underserved areas.
  • Neighborhood events.

Staff members provide information about public benefits and can start the application process on the spot.

Email benephilly@phila.gov for more information about the Benefits Access Unit.

How

Call (844) 848-4376, Monday through Friday, 9 a.m to 5 p.m. A BenePhilly counselor will tell you about different benefit programs, see if you are eligible, and help you finish any applications.

Phone calls are toll-free and confidential. Help can be provided in more than 170 languages.


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