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Payments, assistance & taxes

Get free financial counseling

Service overview

You can get free financial counseling at any of the seven Financial Empowerment Centers (FEC) in Philadelphia.

These centers provide financial counseling that is:

  • Free.
  • High-quality.
  • Personalized (one-on-one).
  • Confidential.

FEC services include:

  • Credit repair.
  • Access to affordable and safe checking and savings accounts.
  • Home-ownership preparation.
  • Retirement saving.

Financial Empowerment Centers are a partnership between the Office of Community Empowerment and Opportunity and Clarifi.

Who

Anyone who wants free financial counseling. Counseling sessions are available in English and Spanish. Support in other languages may be available upon request.

Where and when

Due to COVID-19, all services are virtual under further notice.

The following organizations host Financial Empowerment Centers:

Organization Address
PA CareerLink Suburban Station 1617 John F. Kennedy Blvd., 19103
PA CareerLink West Philadelphia 3901 Market St., 19104
People’s Emergency Center 325 N. 39th St., 19104
PA CareerLink Northwest Philadelphia 5847 Germantown Ave., 19144
PA Careerlink North Philadelphia 4261 North 5th St., 19140
PHA, Raymond Rosen Manor 2301 Edgley St., 19121
Helen Brown Community Center 1845 North 23rd St., 19121

Cost

Free. You can book as many sessions as you need, and there is no cost.

How

Call (855) FIN-PHIL (855-346-7445).

To schedule an appointment, you will tell the operator your:

  • Name.
  • Phone number or email address.
  • Availability for a session.

The financial counselor will tell you what to bring to the appointment. For your first session, you may be asked to bring:

  • Paystubs (at least two months’ worth, if possible).
  • Record of extra income.
  • Bills.
  • Letters from creditors.

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