Due to extremely cold conditions, the City is implementing special measures to keep people who are homeless safe. If you see someone who needs shelter, call (215) 232-1984.
In effect: 3:00 p.m. on Friday, Jan. 14 until further notice

COVID-19 vaccine

The vaccine is now available for everyone 5 and older! Get your children vaccinated today. Find a City-run vaccine clinic or partner vaccine clinic to protect yourself and your loved ones. If you have questions about vaccination, call (215) 685-5488.

Payments, assistance & taxes

Get free financial counseling

Service overview

You can get free financial counseling at any of the seven Financial Empowerment Centers (FEC) in Philadelphia.

These centers provide financial counseling that is:

  • Free.
  • High-quality.
  • Personalized (one-on-one).
  • Confidential.

FEC services include:

  • Credit repair.
  • Access to affordable and safe checking and savings accounts.
  • Home-ownership preparation.
  • Retirement saving.

Financial Empowerment Centers are a partnership between the Office of Community Empowerment and Opportunity and Clarifi.


Anyone who wants free financial counseling. Counseling sessions are available in English and Spanish. Support in other languages may be available upon request.

Where and when

Due to COVID-19, all services are virtual under further notice.

The following organizations host Financial Empowerment Centers:

Organization Address
PA CareerLink Suburban Station 1617 John F. Kennedy Boulevard (Map)
PA CareerLink West Philadelphia 3901 Market Street (Map)
People’s Emergency Center 325 N. 39th Street (Map)
PA CareerLink Northwest Philadelphia 5847 Germantown Avenue (Map)
PA Careerlink North Philadelphia 4261 North 5th Street (Map)
PHA, Raymond Rosen Manor 2301 Edgley Street (Map)
Helen Brown Community Center 1845 North 23rd Street (Map)


Free. You can book as many sessions as you need, and there is no cost.


Call (855) FIN-PHIL (855-346-7445).

To schedule an appointment, you will tell the operator your:

  • Name.
  • Phone number or email address.
  • Availability for a session.

The financial counselor will tell you what to bring to the appointment. For your first session, you may be asked to bring:

  • Paystubs (at least two months’ worth, if possible).
  • Record of extra income.
  • Bills.
  • Letters from creditors.