City of Philadelphia

Contact Us

 Important Telephone Numbers 


Customer Information (215) 686-6880

You can call this number from

8:00 A.M to 5:00 P.M.


Water & Sewer Emergencies (215) 685-6300

You can call this numbers

24 hours a day, seven (7) days per week.


Problems With Your Meter (215) 685-6300



                                  If you have questions



Email us

Please note that the Water Revenue Bureau is not responsible for payments made at any location other than the authorized payment locations listed below.



Customer Service Centers



Office Hours

 Days of Operation

Center City
Municipal Services Building,
Water Revenue Bureau

1401 J.F.K. Boulevard
Philadelphia, PA 19102
Public Services Concourse


8:00 am to

5:00 pm

Monday through Friday

North Philadelphia

Hope Plaza

22nd & Somerset St.

Philadelphia, PA 19132


8:30 am to

5:00 pm

Monday through Friday

Northeast Philadelphia

Northeast Shopping Mall

9239 Roosevelt Blvd.

Philadelphia, PA 19114

8:30 am to

5:00 pm

Monday through Friday