Income-based assistance programs Information about a number of income-based assistance options for qualifying residents and business owners. Water bill customer assistance How to apply for assistance on your water bill based on income, age, or a special situation that is making it hard to pay your water bill. Owner-occupied Real Estate Tax payment agreement This program allows homeowners to enter monthly payments agreements for property taxes that are past due and for some current year taxes. Water bill payment agreements Information about payment agreements available to water bill customers. Longtime Owner Occupants Program (LOOP) Income and program requirements for Real Estate Tax bill discounts. Real Estate Tax deferral program Eligibility and requirements for postponing payment on increases in Real Estate Taxes.