City of Philadelphia

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Due to extremely hot weather, the City is implementing a Heat Health Emergency. You can find Cooling Centers, pools, spraygrounds, recreation centers, libraries with extended hours, and older adult centers on our interactive map. For help call the heatline at (215) 765-9040.
In effect: noon on Wednesday, July 17 to 11:00 p.m. on Monday, July 22

Payments, assistance & taxes

Income-based assistance programs

Information about a number of income-based assistance options for qualifying residents and business owners.

Get help if you are at risk of being evicted

The City offers limited funding to help people who are at risk of losing their housing.

Owner-occupied Real Estate Tax payment agreement

This program allows homeowners to enter monthly payments agreements for property taxes that are past due and for some current year taxes.

Water bill customer assistance

How to apply for assistance on your water bill based on income, age, or a special situation that is making it hard to pay your water bill.

Income-based water bill payment agreements

Information about payment agreements available to water bill customers.

Longtime Owner Occupants Program (LOOP)

Income and program requirements for Real Estate Tax bill discounts.

Real Estate Tax deferral program

Eligibility and requirements for postponing payment on increases in Real Estate Taxes.

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