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Department of Human Services

Working together with communities to support families and protect children.

Department of Human Services

Notice: The Department of Human Services is working to support Philadelphia’s children and families during COVID-19. View our updated policies, guidance, and resources.

What we do

Philadelphia’s Department of Human Services is the county child welfare and juvenile justice agency and is overseen by the Office of Children and Families. Our mission is to provide and promote safety, permanency, and well-being for children and youth at risk of abuse, neglect, and delinquency. Our main service areas include:

  • Prevention. We work with families to safely care for children in their own home to reduce child abuse and neglect.
  • Child Welfare. We operate Philadelphia’s child abuse hotline, investigate allegations of child abuse and neglect, and help children involved with DHS achieve a permanent home. We manage the private organizations (Community Umbrella Agencies) that provide case management and other support services in 10 geographic regions throughout Philadelphia.
  • Foster and Adoption. We contract with state-licensed agencies who certify homes as placements for children and youth who are not safe in their own homes. The goal of foster care is to reunite children with their families. When this is not possible, as determined by the courts, many resource parents choose to adopt the children who are in their care. Find out how to become a foster parent and how to adopt a child.
  • Juvenile Justice. We operate the county’s juvenile detention facility, manage contracts for court-ordered youth programs, and work to divert youth from the formal justice system through intensive prevention services.

Connect

Address
1515 Arch St.
Philadelphia, PA 19102
Email dhscommunications@phila.gov
Phone: (215) 683-4347 for information
(215) 683-6000 for complaints
Social

Events

  • Nov
    29
    In-Person Community Event:” It’s a Cook-off – Kids vs. Caregivers!”
    6:00 pm to 8:00 pm
    4119 Lancaster Ave, Philadelphia, PA 19104, USA

    In-Person Community Event:” It’s a Cook-off – Kids vs. Caregivers!”

    November 29, 2022
    6:00 pm to 8:00 pm, 2 hours
    4119 Lancaster Ave, Philadelphia, PA 19104, USA
    map
    TURNING POINTS 4 CHILDREN/ CUA#10
    REGISTRATION: Breanne Wilson Breawilson@turningpoints.phmc.org / (215)620-7946 or Micheal Allen Mallen@turningpoints.phmc.org / (267) 294-5082
  • Nov
    30
    All-Staff Meeting: Session 1
    10:00 am to 11:30 am

    All-Staff Meeting: Session 1

    November 30, 2022
    10:00 am to 11:30 am, 2 hours
    We look forward to seeing you!
    Come ready to see your co-workers, hear your department
    updates and win some prizes!

    Join from the meeting link
    https://philadhs.webex.com/philadhs/j.php?MTID=m4a9388c7db469b8bd2bd688dffa95f02

    * All staff is expected to attend one session.


  • Nov
    30
    All-Staff Meeting: Session 2
    2:30 pm to 4:00 pm

    All-Staff Meeting: Session 2

    November 30, 2022
    2:30 pm to 4:00 pm, 2 hours
    We look forward to seeing you!
    Come ready to see your co-workers, hear your department
    updates and win some prizes!

    * All staff is expected to attend one session.

    Join from the meeting link:

    https://philadhs.webex.com/philadhs/j.php?MTID=m8cb58b5db7652f7a641e253da56c9774

Our programs

Resources


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