Department of Human Services

Working together with communities to support families and protect children.

Department of Human Services

What we do

Philadelphia’s Department of Human Services is the county child welfare and juvenile justice agency. Our mission is to provide and promote safety, permanency, and well-being for children and youth at risk of abuse, neglect, and delinquency. Our main service areas include:

  • Prevention. We work with families to safely care for children in their own home to reduce child abuse and neglect.
  • Child Welfare. We operate Philadelphia’s child abuse hotline, investigate allegations of child abuse and neglect, and help children involved with DHS achieve a permanent home. We manage the private organizations (Community Umbrella Agencies) that provide case management and other support services in 10 geographic regions throughout Philadelphia.
  • Foster and Adoption. We contract with state-licensed agencies who certify homes as placements for children and youth who are not safe in their own homes. The goal of foster care is to reunite children with their families. When this is not possible, as determined by the courts, many resource parents choose to adopt the children who are in their care. Find out how to become a foster parent and how to adopt a child.
  • Juvenile Justice. We operate the county’s juvenile detention facility, manage contracts for court-ordered youth programs, and work to divert youth from the formal justice system through intensive prevention services.

Connect

Address
1515 Arch St.
Philadelphia, PA 19102
Email dhscommunications@phila.gov

Events

  • Jun
    18
    “Parent Cafe”
    9:15 am to 11:00 am
    1080 N Delaware Ave, Philadelphia, PA 19125, USA

    “Parent Cafe”

    June 18, 2019
    9:15 am to 11:00 am, 2 hours
    1080 N Delaware Ave, Philadelphia, PA 19125, USA
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    TURNING POINTS FOR CHILDREN/TP4C, CUA #3
    REGISTRATION- ZORAIDA CORDERO (267) 521-8373, ANDY GILL (267) 559-0334 
  • Jun
    19
    Parent Café
    9:30 am to 11:30 am
    116 E Luzerne St, Philadelphia, PA 19124, USA

    Parent Café

    June 19, 2019
    9:30 am to 11:30 am, 2 hours
    116 E Luzerne St, Philadelphia, PA 19124, USA
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    APM Luzerne Office APM, CUA #2
    REGISTRATION: ASHLEY MENDOZA (267) 507-1343 OR CINTHIA MARCANO (267) 234-7450 
  • Jun
    19
    Parenting group for parents who have children in placement
    2:00 pm to 4:00 pm
    1211 Chestnut St, Philadelphia, PA 19107, USA

    Parenting group for parents who have children in placement

    June 19, 2019
    2:00 pm to 4:00 pm, 2 hours
    1211 Chestnut St, Philadelphia, PA 19107, USA
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    Location: The Achieving Reunification Center, 1211 Chestnut St., 7th Fl.

    How to Refer: Submit an ARC Referral or go the ARC court office at 1501 Arch St. on the 9th floor to submit a referral or call 215 PARENTS, or contact the facilitators 

    Facilitators: Randall Wilson, 215-683-6276, randall.l.wilson@phila.gov and Belinda Twumasi, 215-683-6561, belinda.twumasi@phila.gov 

    Group Description: An intensive 16-week or more education and support group for parents who have children in out-of-home placement. This group focuses on empowering parents to take control of the process to retain custody of their children. This involves an understanding and acceptance of responsibility on the part of parents for their parental actions, past and present as well as strengthening the partnership between placement parents and their DHS SWSM and/or CUA case manager. A safe and supportive environment encourages self-exploration and reflection.

Resources


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