COVID-19 vaccine

The vaccine is available to everyone 12 and older! Find a City-run vaccine clinic or partner vaccine clinic to protect yourself and your loved ones. If you have questions about vaccination, call (215) 685-5488.

Department of Human Services

Working together with communities to support families and protect children.

Department of Human Services

Notice: The Department of Human Services is working to support Philadelphia’s children and families during COVID-19. View our updated policies, guidance, and resources.

What we do

Philadelphia’s Department of Human Services is the county child welfare and juvenile justice agency and is overseen by the Office of Children and Families. Our mission is to provide and promote safety, permanency, and well-being for children and youth at risk of abuse, neglect, and delinquency. Our main service areas include:

  • Prevention. We work with families to safely care for children in their own home to reduce child abuse and neglect.
  • Child Welfare. We operate Philadelphia’s child abuse hotline, investigate allegations of child abuse and neglect, and help children involved with DHS achieve a permanent home. We manage the private organizations (Community Umbrella Agencies) that provide case management and other support services in 10 geographic regions throughout Philadelphia.
  • Foster and Adoption. We contract with state-licensed agencies who certify homes as placements for children and youth who are not safe in their own homes. The goal of foster care is to reunite children with their families. When this is not possible, as determined by the courts, many resource parents choose to adopt the children who are in their care. Find out how to become a foster parent and how to adopt a child.
  • Juvenile Justice. We operate the county’s juvenile detention facility, manage contracts for court-ordered youth programs, and work to divert youth from the formal justice system through intensive prevention services.

Connect

Address
1515 Arch St.
Philadelphia, PA 19102
Email dhscommunications@phila.gov
Social

Events

  • Sep
    21
    Parenting group for parents who have children in placement
    1:00 pm to 3:00 pm
    Virtual through WebEx

    Parenting group for parents who have children in placement

    September 21, 2021
    1:00 pm to 3:00 pm, 2 hours
    Virtual through WebEx
    map

    How to Refer: Submitan ARC Referral through the IRSS database on DHS Central/Connect or have theparent phone-in to ARC, 267-514-3500, Monday – Friday 9:00 – 5:00. An intakewill be completed for the parent to enroll in ARC/PAN services.

    Facilitators:  Renee Durham,Renee.Durham@phila.gov  and AlisaBranch, Alisa.Branch@phila.gov

    Group Description: Anintensive 12-week or more education and support group for parents who havechildren in out-of-home placement. This group focuses on empowering parents totake control of the process to retain custody of their children. This involvesan understanding and acceptance of responsibility on the part of parents fortheir parental actions, past and present as well as strengthening thepartnership between placement parents and their DHS SWSM and/or CUA case manager.A safe and supportive environment encourages self-exploration and reflection

  • Sep
    22
    Parenting Skills Group for In-Home Services Cases
    10:00 am to 12:00 pm
    Virtual through Webex

    Parenting Skills Group for In-Home Services Cases

    September 22, 2021
    10:00 am to 12:00 pm, 2 hours
    Virtual through Webex
    map

    How to Refer: Contactthe facilitators through email. Please provide the parent’s name, case number,current phone number, address and your name, phone number and email address.

    Facilitators:  Malynda Smith, malynda.smith@phila.gov and Renee Durham, renee.durham@phila.gov

    Group Description: A 12-weekpsycho-educational and support group that integrates the Strengthening FamiliesProtective factors in every session - Parental Resilience, Concrete Support inTimes of Need, Social Connections, Social Emotional Competence of Children, andKnowledge of Parenting and Child Development. Parenting skill/topics that arecovered are: All stages of child development, effective communication,self-esteem and how to raise your child’s self-esteem, trauma, self-care,discipline vs. punishment and alternative forms to physical discipline.

  • Sep
    23
    Parenting group for parents who have children in placement
    5:30 pm to 7:30 pm
    Virtual through Webex

    Parenting group for parents who have children in placement

    September 23, 2021
    5:30 pm to 7:30 pm, 2 hours
    Virtual through Webex
    map

    How to Refer: Submitan ARC Referral through the IRSS database on DHS Central/Connect or have theparent phone-in to ARC, 267-514-3500, Monday – Friday 9:00 – 5:00. An intakewill be completed for the parent to enroll in ARC/PAN services.

    Facilitators:  Kim Scott, kim.g.scott@phila.gov and Henry Bullock, henry.bullock@phila.gov

    Group Description: Anintensive 12-week or more education and support group for parents who havechildren in out-of-home placement. This group focuses on empowering parents totake control of the process to retain custody of their children. This involvesan understanding and acceptance of responsibility on the part of parents fortheir parental actions, past and present as well as strengthening thepartnership between placement parents and their DHS SWSM and/or CUA casemanager. A safe and supportive environment encourages self-exploration andreflection

Resources


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