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Department of Human Services

Working together with communities to support families and protect children.

Department of Human Services

Notice: The Department of Human Services is working to support Philadelphia’s children and families during COVID-19. View our updated policies, guidance, and resources.

What we do

Philadelphia’s Department of Human Services is the county child welfare and juvenile justice agency and is overseen by the Office of Children and Families. Our mission is to provide and promote safety, permanency, and well-being for children and youth at risk of abuse, neglect, and delinquency. Our main service areas include:

  • Prevention. We work with families to safely care for children in their own home to reduce child abuse and neglect.
  • Child Welfare. We operate Philadelphia’s child abuse hotline, investigate allegations of child abuse and neglect, and help children involved with DHS achieve a permanent home. We manage the private organizations (Community Umbrella Agencies) that provide case management and other support services in 10 geographic regions throughout Philadelphia.
  • Foster and Adoption. We contract with state-licensed agencies who certify homes as placements for children and youth who are not safe in their own homes. The goal of foster care is to reunite children with their families. When this is not possible, as determined by the courts, many resource parents choose to adopt the children who are in their care. Find out how to become a foster parent and how to adopt a child.
  • Juvenile Justice. We operate the county’s juvenile detention facility, manage contracts for court-ordered youth programs, and work to divert youth from the formal justice system through intensive prevention services.

Connect

Address
1515 Arch St.
Philadelphia, PA 19102
Email dhscommunications@phila.gov
Phone: (215) 683-4347 for information
(215) 683-6000 for complaints
Social

Announcements

Enrolling Now: Youth Development Programs

DHS is now enrolling for two youth development programs: Philadelphia Youth Leadership Council and Boys and Girls T.R.A.C.K! Youth ages 12 and up are invited to register. The programs offer structured activities, community service, mentorship, life skills, and more. Visit the Department of Human Services Youth Development Program webpage to learn more about the individual programs and registration process.

Events

  • Aug
    17
    In-Person Parent Café: “Stepping Up to the Plate"
    10:00 am to 12:00 pm

    In-Person Parent Café: “Stepping Up to the Plate"

    August 17, 2022
    10:00 am to 12:00 pm, 2 hours
    NET, CUA #1
    REGISTRATION: Jeanine Baxter Jeanine.Baxter@Net-centers.orgor Cidni Simpson Cidni.Simpson@Net-centers.org (267) 339-0656, Ext. 1656

    A discussion focused onknowledge of parenting &child development; social connections. *Co-hostedwith APM, CUA 2
  • Aug
    17
    Virtual Parent Café:” Learning to Love"
    11:00 am to 1:00 pm

    Virtual Parent Café:” Learning to Love"

    August 17, 2022
    11:00 am to 1:00 pm, 2 hours

    TURNING POINTS FOR CHILDREN/TP4C, CUA #3
    REGISTRATION: IRENE SILVA, Isilva@turningpoints.phmc.org (267) 273-6496 or Joshua Telo, Jtelo@turningpoints.phmc.org (267) 418-8015

    A discussion focused on knowledge of parenting; childdevelopment and social emotional competence.”. *Co-hosted with TP4C, CUA 9
  • Aug
    17
    Virtual Parent Café: “From Surviving to Thriving-School Edition.”
    11:00 am to 1:00 pm

    Virtual Parent Café: “From Surviving to Thriving-School Edition.”

    August 17, 2022
    11:00 am to 1:00 pm, 2 hours

    TURNING POINTS FOR CHILDREN/TP4C, CUA #5
    REGISTRATION: Danyielle Lambert at Dlambert@turningpoints.phmc.org (215) 341-6998 or SHAWN WOODS at Swoods@turningpoints.phmc.org /(267) 766-2000

    *Co-hosted with TP4C, CUA 10

Our programs

Resources


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