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Department of Human Services

Working together with communities to support families and protect children.

Department of Human Services

Notice: The Department of Human Services is working to support Philadelphia’s children and families during COVID-19. View our updated policies, guidance, and resources.

What we do

Philadelphia’s Department of Human Services is the county child welfare and juvenile justice agency and is overseen by the Office of Children and Families. Our mission is to provide and promote safety, permanency, and well-being for children and youth at risk of abuse, neglect, and delinquency. Our main service areas include:

  • Prevention. We work with families to safely care for children in their own home to reduce child abuse and neglect.
  • Child Welfare. We operate Philadelphia’s child abuse hotline, investigate allegations of child abuse and neglect, and help children involved with DHS achieve a permanent home. We manage the private organizations (Community Umbrella Agencies) that provide case management and other support services in 10 geographic regions throughout Philadelphia.
  • Foster and Adoption. We contract with state-licensed agencies who certify homes as placements for children and youth who are not safe in their own homes. The goal of foster care is to reunite children with their families. When this is not possible, as determined by the courts, many resource parents choose to adopt the children who are in their care. Find out how to become a foster parent and how to adopt a child.
  • Juvenile Justice. We operate the county’s juvenile detention facility, manage contracts for court-ordered youth programs, and work to divert youth from the formal justice system through intensive prevention services.


1515 Arch St.
Philadelphia, PA 19102
Phone: (215) 683-4347 for information
(215) 683-6000 for complaints


  • Sep
    Virtual Parent Café: “A Different World Café"
    12:00 pm to 2:00 pm

    Virtual Parent Café: “A Different World Café"

    September 28, 2022
    12:00 pm to 2:00 pm, 2 hours

    REGISTRATION- TASHONN BUNGY, /(215) 783-9853 or ADAN ROSARIO JR., / (215) 410-3075

    Sharing our perspective with our children”. The discussion will focus on communication & knowledge of parenting.

  • Oct
    Earn a $2,000 hiring Bonus at the PJJSC Job Fair
    10:00 am to 2:00 pm
    91 N 48th St, Philadelphia, PA 19139, USA

    Earn a $2,000 hiring Bonus at the PJJSC Job Fair

    October 1, 2022
    10:00 am to 2:00 pm, 4 hours
    91 N 48th St, Philadelphia, PA 19139, USA

    Looking for a job with great benefits, a $2,000 hiring bonus, and a generous pension program? If so, come to the Juvenile Justice Services Center’sjob fair on October 1, from 10 a.m. to 2 p.m.

    We are hiring JuvenileDetention Counselors. Learn more!

    Click here to apply today!

  • Oct
    Child Welfare Oversight Board Public Session
    9:00 am to 10:30 am

    Child Welfare Oversight Board Public Session

    October 3, 2022
    9:00 am to 10:30 am, 2 hours
    DHS invites you to attend the Child Welfare Oversight Board Public Session on October 3. The meeting will be from 9 a.m. to 10:30 a.m. Click here to register.

Our programs