Due to extremely cold conditions, the City is implementing special measures to keep people who are homeless safe. If you see someone who needs shelter, call (215) 232-1984.
In effect: 3:00 p.m. on Friday, Jan. 14 until further notice

COVID-19 vaccine

The vaccine is now available for everyone 5 and older! Get your children vaccinated today. Find a City-run vaccine clinic or partner vaccine clinic to protect yourself and your loved ones. If you have questions about vaccination, call (215) 685-5488.

Department of Human Services

Working together with communities to support families and protect children.

Department of Human Services

Notice: The Department of Human Services is working to support Philadelphia’s children and families during COVID-19. View our updated policies, guidance, and resources.

What we do

Philadelphia’s Department of Human Services is the county child welfare and juvenile justice agency and is overseen by the Office of Children and Families. Our mission is to provide and promote safety, permanency, and well-being for children and youth at risk of abuse, neglect, and delinquency. Our main service areas include:

  • Prevention. We work with families to safely care for children in their own home to reduce child abuse and neglect.
  • Child Welfare. We operate Philadelphia’s child abuse hotline, investigate allegations of child abuse and neglect, and help children involved with DHS achieve a permanent home. We manage the private organizations (Community Umbrella Agencies) that provide case management and other support services in 10 geographic regions throughout Philadelphia.
  • Foster and Adoption. We contract with state-licensed agencies who certify homes as placements for children and youth who are not safe in their own homes. The goal of foster care is to reunite children with their families. When this is not possible, as determined by the courts, many resource parents choose to adopt the children who are in their care. Find out how to become a foster parent and how to adopt a child.
  • Juvenile Justice. We operate the county’s juvenile detention facility, manage contracts for court-ordered youth programs, and work to divert youth from the formal justice system through intensive prevention services.

Connect

Address
1515 Arch St.
Philadelphia, PA 19102
Email dhscommunications@phila.gov
Phone: (215) 683-4347 for information
(215) 683-6000 for complaints
Social

Events

  • Jan
    27
    Virtual Community Workshop Event: Virtual Vision Board Gathering…..Map and Manifest Your Future!
    5:00 pm to 6:30 pm

    Virtual Community Workshop Event: Virtual Vision Board Gathering…..Map and Manifest Your Future!

    January 27, 2022
    5:00 pm to 6:30 pm, 2 hours
    TURNING POINTS FOR CHILDREN /TP4C, CUA # 9
    REGISTRATION: ELOISE CLAYTON at Eclayton@turningpoints.phmc.org /(267) 353-2443 or DESTINY SISTRUNK at Dsistrunk@turningpoints.phmc.org
  • Jan
    31
    Virtual Parent Café: “Beating the Winter Blues… positivity through the gloom”.
    3:00 pm to 5:00 pm

    Virtual Parent Café: “Beating the Winter Blues… positivity through the gloom”.

    January 31, 2022
    3:00 pm to 5:00 pm, 2 hours
    BETHANNA, CUA # 8
    REGISTRATION: CARLOTTA STAFFORD at Cstafford@bethanna.org /(267) 524-2470) or KHADIJA HUDGINS-BEY at Khudginsbey@bethanna.org

Resources


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