Department of Human Services

Working together with communities to support families and protect children.

Department of Human Services

Notice: The Department of Human Services is working to support Philadelphia’s children and families during COVID-19. View our updated policies, guidance, and resources.

What we do

Philadelphia’s Department of Human Services is the county child welfare and juvenile justice agency. Our mission is to provide and promote safety, permanency, and well-being for children and youth at risk of abuse, neglect, and delinquency. Our main service areas include:

  • Prevention. We work with families to safely care for children in their own home to reduce child abuse and neglect.
  • Child Welfare. We operate Philadelphia’s child abuse hotline, investigate allegations of child abuse and neglect, and help children involved with DHS achieve a permanent home. We manage the private organizations (Community Umbrella Agencies) that provide case management and other support services in 10 geographic regions throughout Philadelphia.
  • Foster and Adoption. We contract with state-licensed agencies who certify homes as placements for children and youth who are not safe in their own homes. The goal of foster care is to reunite children with their families. When this is not possible, as determined by the courts, many resource parents choose to adopt the children who are in their care. Find out how to become a foster parent and how to adopt a child.
  • Juvenile Justice. We operate the county’s juvenile detention facility, manage contracts for court-ordered youth programs, and work to divert youth from the formal justice system through intensive prevention services.

Connect

Address
1515 Arch St.
Philadelphia, PA 19102
Email dhscommunications@phila.gov

Events

  • Jan
    19
    Virtual Community Event: “Facing Your Fears and Anxiety Workshop”
    3:00 pm to 5:00 pm

    Virtual Community Event: “Facing Your Fears and Anxiety Workshop”

    January 19, 2021
    3:00 pm to 5:00 pm, 2 hours

    Co-hosted with TP4C, CUA 10


    TURNING POINTS FOR CHILDREN/TP4C, CUA #5
    REGISTRATION: SHAWN WOODS at Swoods@turningpoints.phmc.org /(267) 766-2000
  • Jan
    19
    Virtual Parent Café- “Unloading Your Dumptruck”
    5:30 pm to 7:30 pm

    Virtual Parent Café- “Unloading Your Dumptruck”

    January 19, 2021
    5:30 pm to 7:30 pm, 2 hours
    Releasing emotions in a healthy way. 

    BETHANNA, CUA # 8
    REGISTRATION: CARLOTTA STAFFORD at Cstafford@bethanna.org /(267) 524-2470  
  • Jan
    20
    Virtual Community Event- Financial Literacy Workshop Series: Part I, “Your Income and Expenses”…how to track & manage your expenses. Facilitator: Citizens Bank
    10:00 am to 11:00 am

    Virtual Community Event- Financial Literacy Workshop Series: Part I, “Your Income and Expenses”…how to track & manage your expenses. Facilitator: Citizens Bank

    January 20, 2021
    10:00 am to 11:00 am, 1 hour

    NET , CUA #1
    REGISTRATION: Jeanine Baxter at Jeanine.Baxter@Net-centers.org /(267) 339-0656, Ext.1656; Carmen Holland at Carmen.holland@Net-centers.org/ (267) 366-7056

Resources


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