COVID-19 vaccine

The vaccine is available to all Philadelphia residents 16 and older! Get an appointment or visit the Convention Center or Esperanza walk-up sites.

Department of Human Services

Working together with communities to support families and protect children.

Department of Human Services

Notice: The Department of Human Services is working to support Philadelphia’s children and families during COVID-19. View our updated policies, guidance, and resources.

What we do

Philadelphia’s Department of Human Services is the county child welfare and juvenile justice agency and is overseen by the Office of Children and Families. Our mission is to provide and promote safety, permanency, and well-being for children and youth at risk of abuse, neglect, and delinquency. Our main service areas include:

  • Prevention. We work with families to safely care for children in their own home to reduce child abuse and neglect.
  • Child Welfare. We operate Philadelphia’s child abuse hotline, investigate allegations of child abuse and neglect, and help children involved with DHS achieve a permanent home. We manage the private organizations (Community Umbrella Agencies) that provide case management and other support services in 10 geographic regions throughout Philadelphia.
  • Foster and Adoption. We contract with state-licensed agencies who certify homes as placements for children and youth who are not safe in their own homes. The goal of foster care is to reunite children with their families. When this is not possible, as determined by the courts, many resource parents choose to adopt the children who are in their care. Find out how to become a foster parent and how to adopt a child.
  • Juvenile Justice. We operate the county’s juvenile detention facility, manage contracts for court-ordered youth programs, and work to divert youth from the formal justice system through intensive prevention services.

Connect

Address
1515 Arch St.
Philadelphia, PA 19102
Email dhscommunications@phila.gov
Social

Events

  • Apr
    24
    Community Event: Community Youth Clean Up- Hunting Park
    10:00 am to 1:00 pm

    Community Event: Community Youth Clean Up- Hunting Park

    April 24, 2021
    10:00 am to 1:00 pm, 3 hours
    NET , CUA #1
    REGISTRATION: Jeanine Baxter at Jeanine.Baxter@Net-centers.org /(267) 339-0656, Ext.1656; Carmen Holland at Carmen.holland@Net-centers.org/ (267) 366-7056

    Contact the agencyfor additional information.

    *COVID guidelineswill be followed for all “in-person” activities…must wear facial mask andpractice social distancing to participate in this event. 

  • Apr
    26
    Parenting Group for non-offending parents who have a child/ren who were sexually abused
    3:00 pm to 5:00 pm
    Virtual through WebEx

    Parenting Group for non-offending parents who have a child/ren who were sexually abused

    April 26, 2021
    3:00 pm to 5:00 pm, 2 hours
    Virtual through WebEx
    map

    How to Refer: Contactthe facilitators or submit an ARC Referral through the IRSS database on DHSCentral/Connect or have the parent phone-in to ARC Monday – Friday 9:00 – 5:00.An intake will be completed for the parent to enroll in ARC/PAN services.

    Facilitators: RandallWilson, randall.l.wilson@phila.gov or Jennifer Bare, jennifer.bare@phila.gov

    Group Description: An intensive 12 week or more psycho-educational and support group thataddresses issues regarding child sex abuse for non-offending parents. Topicscovered are child protective service law (with an emphasis in child sexualabuse), statistics and risk factors, prevention, signs, healthy sexualdevelopment in children, sexually reactive behavior, sibling abuse, grief andloss, trauma, coping and building resilience.

  • Apr
    26
    Community Event: Observing Autism Awareness Month- “The Educational Rights of Children with Disabilities.
    4:00 pm to 6:00 pm

    Community Event: Observing Autism Awareness Month- “The Educational Rights of Children with Disabilities.

    April 26, 2021
    4:00 pm to 6:00 pm, 2 hours

    TURNING POINTS FOR CHILDREN/TP4C, CUA #5
    REGISTRATION: SHANEE DUNN at Sdunn@turningpoints.phmc.org or
    SHAWN WOODS at Swoods@turningpoints.phmc.org /(267) 766-2000

    Co- hosted with TP4C,CUA 9

Resources


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