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City of Philadelphia

Submit a Request

Our mobile app and web reporting platforms are currently down. We are working to resolve this issue as soon as possible. To submit a request in the meantime, please call 3-1-1 or (215) 686-8686.

Impact your community by submitting a service request.

  • - Login or sign up when submitting a request to Philly311 to receive a case number and to follow up with your request.
  • - Track your case through Philly311 and watch your reported issues get fixed.
  • - Having trouble with your service request? Contact us on social media or via email at You can also use Philly311’s Knowledge Base to browse topics and popular articles concerning your 311 based questions. Click here to find out more.