Philly311 - Your Connection to City Hall

Welcome to Philly311

Click the play button below to view Mayor Nutter's Announcement of Philly311

3-1-1 is the only number you need to call when you need information or help from the City of Philadelphia. It will revolutionize the way you get information from your City government.

Philly311 will help eliminate the need to sort through the 500 phone numbers and hotlines available to contact the City government. You can always call 3-1-1 and a customer service specialist will connect you to the information and services you need.

Philly311 - Your connection to City Hall.

What's HOT Right Now

LIHEAP: Assistance for low-income Pennsylvanians to pay for home heating will begin Nov. 2.
Last winter, about 547,000 families got cash grants from the federally funded Low Income Home Energy Assistance Program and more than 202,000 families received crisis assistance.

Applicants must provide a recent bill or a statement from their fuel dealer verifying their customer status and the type of fuel that they use, as well as proof of income and the number of people in the household.

Once the program opens Nov. 2, applications will be available at county assistance offices, utility companies and community-service agencies.

LIHEAP is administered by the state's Department of Public Welfare