Due to extremely cold conditions, the City is implementing special measures to keep people who are homeless safe. If you see someone who needs shelter, call (215) 232-1984.
In effect: 3:00 p.m. on Friday, Jan. 14 until further notice

COVID-19 vaccine

The vaccine is now available for everyone 5 and older! Get your children vaccinated today. Find a City-run vaccine clinic or partner vaccine clinic to protect yourself and your loved ones. If you have questions about vaccination, call (215) 685-5488.

Safety & emergency preparedness

Report child abuse or neglect

You can report suspected abuse or neglect of children 24 hours a day, seven days a week at (215) 683-6100. Teletypewriter (TTY) services are also available at this number.

You may also call the state hotline at (800) 932-0313.

You may choose whether or not to give your name when reporting. Regardless, your name will never be revealed to anyone else. This practice is strictly enforced.

Signs of child abuse and neglect

Physical abuse

  • Unexplained bruises on torso, back, neck, ears, buttocks, or lips
  • Welts in the shape of an object, like a belt
  • Fearful, flinching when touched, or withdrawn

Sexual abuse

  • Pain or itching in the genital area
  • Difficulty walking or sitting down
  • Inappropriate sex play or premature understanding of sex

Emotional abuse

  • Habit disorders (sucking, biting, rocking, etc.)
  • Shows extremes in behavior, like being overly compliant or demanding
  • Destructive or self-destructive behavior


  • Frequently fatigued
  • Child takes on more of a parental/adult role
  • Self destructive feelings or behavior
  • Missing school