Scams and consumer threats are unfair, predatory, or deceptive business practices. They may charge money for a false product or service or try to get your information. Some may even offer you money.
You can report these threats for investigation. In response, an investigatory group can:
- Pursue enforcement.
- Educate the public about consumer threats.
- Propose legislation.
How to submit a report
You should be ready to provide:
- Your name.
- Your address.
- Your telephone number.
- As much detail as possible about the scam or threat.
Three different groups work to protect Philadelphians from scams and threats. They handle reports at different levels: local, state, and federal.
You can make a report to any or all of these groups.
Philadelphia Consumer Financial Protection Task Force
This task force handles threats or scams in Philadelphia. To make a report, email consumer.protection@phila.gov.
Pennsylvania Office of the Attorney General
This office handles threats or scams in Pennsylvania. To make a report, use the Attorney General’s online complaint form.
Consumer Financial Protection Bureau (CFPB)
This bureau handles threats or scams anywhere in the United States. To make a report, use the CFPB’s online complaint form.
Depending on which group you choose to contact, the next steps in the process will vary.