The Citizens Police Oversight Commission (CPOC) accepts complaints about Philadelphia police officers and forwards them to the Philadelphia Police Department (PPD) Internal Affairs Division for review.
As the City’s civilian police oversight agency, CPOC provides community members with a neutral place to raise concerns about police conduct, ask questions about the complaint process, and receive support in understanding next steps. CPOC’s goal is to help ensure that complainants feel informed, heard, and able to navigate the process safely. CPOC can also sit in on interviews with Internal Affairs at the complainant’s request. CPOC sometimes monitors IAD investigations of complaints against police.
How to file a complaint
You can file a complaint online, by email, by mail, or in person. After CPOC receives your complaint, a staff member will review it and follow up with you if additional information is needed. CPOC will then send a complaint referral to the Philadelphia Police Department’s Internal Affairs Division.
Online
Submitting a form online is often the easiest way to begin the process. After you submit the form, a CPOC staff member will follow up with you to gather any additional information needed and answer questions about the complaint process.
Download and fill out the form. Submit the form to cpoc@phila.gov.
Mail or in person
Download, print, and fill out the form.
Mail or bring it to:
2401 Walnut Street
Suite 601
Philadelphia, PA 19103
We recommended calling ahead before coming in person. Call our office at 215-685-0891.