City of Philadelphia

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Department of Revenue

Water Revenue

The Water Revenue Bureau provides all billing and collection functions for water and sewer charges. We ensure that the Philadelphia Water Department has the financial resources needed to provide reliable, high-quality water to Philadelphia residents, businesses, and communities.

Water Revenue services

Pay a water bill

Instructions and fees for accessing and paying your water and sewer services bill.

Become a water customer

Instructions and contact information for property owners, tenants, and occupants to use when setting up a water and sewer services account.

Water shutoffs

Find out why water shutoffs happen, how to prevent them, and how to get water service turned back on.

Water meters

Instructions for installing water meters and what to do if a water meter is damaged.

Customer responsibilities

Information about what water customers are responsible for and what they should expect from their water service.

Dispute a water bill

If you think there's an error or a problem with your water bill, you can appeal to the Water Revenue Bureau.

Search for a water lien

How to search for details about existing liens on water accounts, including meter and repair charges, as well as HELP accounts.

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