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City of Philadelphia
 

Submit a Request

Our mobile app and web reporting platforms are currently down. We are working to resolve this issue as soon as possible. To submit a request in the meantime, please call 3-1-1 or (215) 686-8686.



Impact your community by submitting a service request.

  • - Login or sign up when submitting a request to Philly311 to receive a case number and to follow up with your request.
  • - Track your case through Philly311 and watch your reported issues get fixed.
  • - Having trouble with your service request? Contact us on social media or via email at Philly311@phila.gov. You can also use Philly311’s Knowledge Base to browse topics and popular articles concerning your 311 based questions. Click here to find out more.