Walk-ins are welcome at our three municipal services centers. No appointment is necessary. Our North Philadelphia Services Center is finally open to the public after being closed for several years. You can get tax and water services at this location. We don’t accept cash payments at this service center.
Department of Revenue
                  Municipal Services Building
1401 John F. Kennedy Blvd.
Philadelphia, PA 19102
              
              
              
              
                                        1401 John F. Kennedy Blvd.
Philadelphia, PA 19102
Tax information
                  Email: revenue@phila.gov
                
              
                              
                  Phone: (215) 686-6600
                
              
              
                              Hours: 
                
                                      Monday — Friday, 
8:00 a.m. — 5:00 p.m.
                                              8:00 a.m. — 5:00 p.m.
Note: Phones are open until 5:30 p.m.
Get email updates 
                          Tax & Water Revenue payment centers
Center City
                  Municipal Services Building, Concourse Level
1401 John F. Kennedy Blvd.
Philadelphia, PA 19102
              
              
              
              
                              1401 John F. Kennedy Blvd.
Philadelphia, PA 19102
Hours: 
                
                                      Monday — Friday, 
8:00 a.m. — 5:00 p.m.
                                              8:00 a.m. — 5:00 p.m.
Note: This center accepts cash payments. 
                          Northeast Philadelphia
                  Northeast Municipal Services Center
7522 Castor Ave.
Philadelphia, PA 19152
              
              
              
              
                              7522 Castor Ave.
Philadelphia, PA 19152
Hours: 
                
                                      Monday — Friday, 
8:30 a.m. — 5:00 p.m.
                                          8:30 a.m. — 5:00 p.m.
North Philadelphia
                  North Philadelphia Municipal Services Center
2761 N 22nd St.
Philadelphia, PA 19132
              
              
              
              
                              2761 N 22nd St.
Philadelphia, PA 19132
Hours: 
                
                                      Monday — Friday, 
8:30 a.m. — 5:00 p.m.
                                          8:30 a.m. — 5:00 p.m.
Property tax information
Real Estate Tax payments
                  Department of Revenue
P.O. Box 8409
Philadelphia, PA 19101-8409
              
              
                              P.O. Box 8409
Philadelphia, PA 19101-8409
                  Phone: (833) 913-0795
                
              
              
                                        Real Estate Tax information
                  Email: revenue@phila.gov
                
              
                              
                  Phone: (215) 686-6442
                
              
              
                              Hours: 
                
                                      Monday — Friday, 
8:00 a.m. — 5:00 p.m.
                                              8:00 a.m. — 5:00 p.m.
Note: Phones are open until 5:30 p.m. 
                          Real estate assessment appeals
                  Board of Revision of Taxes
601 Walnut St., Suite 325 East
Philadelphia, PA 19106
              
              
                              601 Walnut St., Suite 325 East
Philadelphia, PA 19106
                  Phone: (215) 686-4343
                
              
                              
                  Fax: (215) 686-4336
                
              
                                        Water bill information
Customer Service
                  Email: wrbhelpdesk@phila.gov
                
              
                              
                  Phone: (215) 685-6300
                
              
              
                              Hours: 
                
                                      Monday — Friday, 
08:30 a.m. — 05:00 p.m.
                                          08:30 a.m. — 05:00 p.m.
Water meter problems
Tax interest & penalty waiver information
Tax Review Board
                  Land Title Building
100 South Broad St., Suite 400
Philadelphia, PA 19110-1099
              
              
              
              
                                        100 South Broad St., Suite 400
Philadelphia, PA 19110-1099
Report tax fraud
Online form
Tax clearance certificates
Obtain Tax Clearance online
Refund petitions
Send general refund petition form to:
                  City of Philadelphia, Dept. of Revenue
P.O. Box 53360
Philadelphia, PA 19105
              
              
              
              
                                            P.O. Box 53360
Philadelphia, PA 19105
Note: You can submit refund requests online through the Philadelphia Tax Center. Wage Tax payments and refund petitions must be submitted this way.
Electronic tax services
Online
You can file and pay your taxes on the Philadelphia Tax Center.  
                          Customer service
                  Email: revenue@phila.gov
                
              
              
              
                                        Resolutions of judgments & liens
Business tax settlements unit
                  Email: amountdue@phila.gov
                
              
              
              
                                        Water settlements unit
                  Email: wateramountdue@phila.gov
                
              
              
              
                                        Legal issues or disputes
Property tax
                  Email: lawrealestatetax@phila.gov
                
              
              
              
                                        Other tax
                  Email: lawbusinesstax@phila.gov
                
              
              
              
                                        Water debt issues
                  Email: LawWaterAmountDue@phila.gov
                
              
              
              
                                        Legal issues or disputes cont'd.
Bankruptcy
                  Email: Lawbankruptcy@phila.gov