The Philadelphia Department of Revenue seeks a knowledgeable and enthusiastic individual to oversee its many tax credit and assistance programs.

The Department collects over $5 billion every year to support the School District of Philadelphia and City services. At the same time, we provide over $100 million in tax relief to around 250,000 households, and promote the federal Earned Income Tax Credit (EITC)—the country’s largest anti-poverty program. In addition, we administer many business tax credits to promote job growth, sustainability, and redevelopment. Our programs include:

The Administrator of Tax Credit & Assistance Programs will ensure that a more eligible residents and businesses get tax relief and credits. He or she will screen out those who are not eligible for assistance.

The ideal candidate is:

  • A relationship builder: Connects vulnerable residents to the tax assistance programs that deliver meaningful help. Provides direct outreach in neighborhoods, and establishes fruitful relationships with partner organizations, City Council Offices, and contractors. Promotes tax credits among new and growing businesses, and creates trust between them and the Department.
  • An excellent communicator: Enthusiastically raises awareness of existing tax credit and assistance programs among eligible Philadelphians. Communicates with the Revenue Commissioner and Deputy Commissioners, and participates in weekly program meetings with the Department’s Policy Unit. Develops and delivers easy-to-understand trainings for staff, tax professionals, community partners, and others. Fulfills reporting obligations.
  • A reliable leader: Oversees and is accountable for the accurate and timely processing of all applications. Launches new programs; refines and expands existing ones. Supervises direct report staff and contractors to ensure completion of multiple projects and goals. Is the go-to expert for all matters related City-run assistance programs and business tax credits.
  • An analytical thinker:  Uses data from internal and external sources to identify trends, challenges and opportunities. Designs initiatives based on behavioral science, trauma-informed care, and human-centered design to improve outcomes. Provides insights and proposes innovative policies and programs to the Revenue Commissioner.

Qualifications:

  • Master’s Degree with experience in Public Policy, Government Administration, City Planning, or related field; or Bachelor’s Degree with a minimum of 5 years of direct experience.
  • A working knowledge of City of Philadelphia assistance and tax credit programs.
  • Experience managing staff or contractors.
  • Strong analytical abilities and experience using data to drive policy and process decisions.
  • Fluency in one or more of the following languages is strongly preferred: Spanish, Chinese (Mandarin or Cantonese), Vietnamese, Korean and Arabic.

Salary: $62,000 – $80,000

Photo credit: Joseph Bamat/Philadelphia Department of Revenue

Get the full details and application instructions