April 2013 Customer Testimonials

04/02/2013
Anytime I use Philly 311, I always have a great experience with the people and will call every time I need them.
04/02/2013
Glad this service is available and free. Keep doing a good job!
04/03/2013
Service was great. The agent had all the answers to the questions asked.
04/03/2013
Always pleased with 311's services.
04/03/2013
311 should be open 7 days a week. I will call 311 always and give someone else info about 311 so they can get info they need too.
04/04/2013
Caller very pleased. Received a call back in a timely manner.
04/04/2013
Agent was professional and pleasant
04/04/2013
Caller was first time user and thinks the service was great and very informative.
04/04/2013
Every call to 311's call center has been pleasant and the agents are very polite.
04/05/2013
Highly professional as well as polite and very knowledgeable. Thank you!
04/05/2013
Caller love's 311! Caller states they could not live without 311!
04/05/2013
The 311 agent helped out tremendously.
04/08/2013
They were ready to help me with the info I needed and I will call Philly 311 again.
04/08/2013
Absolutely satisfied with the services of Philly 311!
04/08/2013
They were very helpful and did resolve my issues. I would call Philly 311 all the time.
04/08/2013
Was pointed in the right direction and satisfied with 311.
04/09/2013
Nice to have 311 to call for all the little things and the problem was resolved.
04/09/2013
"311 is my life line” and this service is greatly appreciated!
04/10/2013
Very polite, professional and went above and beyond.
04/10/2013
Caller says that she really appreciates Philly 311.
04/11/2013
Would advise anyone to use Philly311. It’s very helpful!
04/11/2013
They handle business and they were great.
4/12/2013
Was told from a friend about Philly 311 and is very glad that it is there to use when needed. Says Philly 311 is a big help. Very pleased with the services.
04/15/2013
Think 311 is good for the city.
04/15/2013
Agent was wonderful!
04/16/2013
Quick, courteous, diligent and very pleasant.
04/17/2013
Every time he uses Philly's 311, it has been a pleasant experience. The agents are helpful and polite.
04/17/2013
Caller says that he appreciated the agent's professionalism and the way that Philly's 311 is always helpful when he calls.
04/19/2013
They was very helpful, had a lot of respect, and had all the information that I needed.
04/22/2013
First time caller, service was good!
04/22/2013
“Philly's 311 is the truth!” Caller was very satisfied
04/23/2013
Caller stated he will continue to use 311, experience was very good!
04/23/2013
311 is a excellent service. Happy the city has it!
04/25/2013
Agent displays a lot of patience!
04/25/2013
Everything was great each time caller calls 311 she receives the best service possible.
04/25/2013
The agent gave me all the information that I needed and was very helpful.
04/26/2013
Agent provided very prompt and beneficial information.
04/26/2013
Caller says that she was happy to have used Philly 311.
04/29/2013
Caller stated that 311 is a excellent service that everyone should use.
04/29/2013
Always pleased!
04/29/2013
Glad to have learned about Philly 311.