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Welcome to Philly311

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3-1-1 (215-686-8686) is the only number you need to call when you need information or help from the City of Philadelphia. It will revolutionize the way you get information from your City government.

For emergencies call 911.


Philly311 will help eliminate the need to sort through the 500 phone numbers and hotlines available to contact the City government. You can always call 3-1-1 and a customer service specialist will connect you to the information and services you need.

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What's HOT Right Now

Top 10 Service Request

    1. Maintenance Residential
    2. Rubbish Collection
    3. Illegal Dumping
    4. Abandoned Automobile
    5. Graffiti Removal
    6. Vacant House
    7. Vacant Lot Clean-up
    8. Street Light Outage
    9. Building Construction
    10. Sanitation Violation