Philly311 - Ask A Question

Ask A Question

A wealth of information is available in the "Find an Answer" section of this website. If you do not see what you are looking for, feel free to send us an e-mail here or to philly311@phila.gov

1. Customer Information

Please provide your personal contact information

First Name:

Last Name:

Email:

Phone #:

Zip Code:

2. Description

Please provide a description of your question or comment and an exact location if applicable.

Description:

Contact Information

Phone:
3-1-1
(215) 686-8686 *

* For those with VOiP (Voice over Internet Protocol) and for calls from outside of Philadelphia

Phone Directory:
click here for the City's Online Phone Directory

Calls Accepted:
Monday - Friday
8am-8pm

Closed
Saturday, Sunday, and Holidays

Location:
Walk-In Office
City Hall
Room 167
Philadelphia PA 19107

Walk-In Office Hours:
Monday - Friday:
9am - 5pm

Our Staff is Here to Help

You Asked:

There is an abandoned automobile on my street, and I would like to have it removed. What information should I provide when I make the request?

Answer:
Please report the plate, make, model, and color of the vehicle. If there is damage or leaking fluid, report that as well. A representative will complete an inspection to determine if the vehicle should be removed.