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Education & learning

Get help from a Digital Navigator

Digital Navigators help Philadelphia households with accessing and using technology. They can help residents:

The City of Philadelphia partners with United Way of Greater Philadelphia and Southern New Jersey to manage the Digital Navigator network.

Where and when

Any Philadelphia resident who needs digital support can contact a Digital Navigator at one of the following organizations.

Digital Navigators offer support by phone or email. Residents can leave a message to receive a callback within one to two business days.

Alternatively, you can dial 2-1-1 to schedule a one-on-one appointment with a Digital Navigator. The hotline operates 24/7 and is available in 150 languages. Press 8 for language services.

Name Email Phone
Beyond Literacy Call (215) 474-1235.

Digital Navigators are available Monday through Friday, 9 a.m. to 4 p.m.

Esperanza Call (215) 297-4641.

Digital Navigators are available Mondays and Wednesdays, 11 a.m. to 3 p.m., and Tuesdays and Thursdays, 8:30 a.m. to 12 p.m.

The ExCITe Center at Drexel University Call (267) 217-3508. You can also send a text message.

Digital Navigators are available Monday through Friday, 9 a.m. to 5 p.m.

SEAMAAC Call (215) 467-0690. You can also send a text message in English or Spanish.

Interpreters are available for most languages on helpline calls.