City of Philadelphia: Visiting Information
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City of Philadelphia

Visiting Information


The new visitation pilot at House of Correction (only) was created to shorten wait times for visitors and allow more flexibility for when individuals can visit. Previously, visitors had mandated visitation windows based on the last name of the incarcerated person they were visiting. For example, inmates with last names that start A-C had visitors on Monday afternoons.

This policy was less convenient for individuals who were unavailable during their assigned visitation windows because of work or other inflexible obligations. The new policy will ensure that visitors have the opportunity to visit their friends or loved ones at times that are more convenient for them. It will also shorten wait times because people will sign up for a specific hour rather than a large window of time.

In person visits will continue. Additionally, no one following the old policy will be turned away from visits during this pilot.

This is a pilot project and we are collecting feedback, which will be taken into account before any decision is made regarding implementing the policy across the prison system.

Visitors may sign up via:
Personal PC or handheld devices
At the PDP Reentry trailer (located next to CFCF’s main gate)
At the House of Correction -the officers and staff are onsite to assist you

When may I visit an inmate?

Inmates may receive one hour of visits per week. One-half hour must be on the inmate's letter-designated visiting day; the other visit may take place on any other visiting day. The only Holiday visits that are allowed are: Thanksgiving, Christmas and New Years.

When are visiting days?

If the inmate's last name begins with:

A, B, or C
Visiting day is: Monday
D, E, F, G, or H
Visiting day is: Tuesday
I, J, K, L, or M
Visiting day is: Wednesday
N, O, P, Q, R, or S
Visiting day is: Thursday
T, U, V, W, X, Y, or Z
Visiting day is: Friday

How can I find out an inmate's location, Photo ID (PID) number, or bail information?

Visit our Inmate Locator

Call (215) 685-8394
(215) 685-8395
(215) 685-8396
(215) 685-7957
(215) 685-7958
Spanish-speaking persons may call (215) 685-8692.

The office is open 24 hours per day, 7 days per week. To avoid peak calling hours on weekdays, call before 9am. or after 7pm. An inmate's Photo ID number never changes. The same PID number is retained throughout an individual's entire criminal career.

What items may I bring to the inmate I am visiting?


Approved Items — Item Limit

  • Prescription eyeglasses, dentures, prosthesis after approval by the health-care provider
  • Shoes and sneakers will NOT be accepted.
  • Books, magazines, or periodicals will be accepted ONLY WHEN SENT DIRECTLY BY THE PUBLISHER OR COMMERCIAL DISTRIBUTOR.
  • All other clothing can be purchased through the Keefe links on the home page.

How may I make a deposit to an inmate's account?

Deposits can be made via the internet; Keefe-Access:

Also a visitor may make a deposit only to the account of the inmate being visited. Cash can be placed in the KIOSK during the hours of 7:00am to 9:00pm. Money orders may be left at anytime in the drop box located in the lobby area see the officer.

Cashier hours:

Alternative & Special Detention
9:00am to 2:00pm
Curran-Fromhold Correctional Facility
7:30am to 7:30pm
Detention Center
9:00am to 2:00pm
House of Correction
9:00am to 2:00pm
Philadelphia Industrial Correctional Center
8:00am to 2:00pm
Riverside Correctional Facility
9:00am to 2:00pm

In addition, deposits may be made to inmate accounts via money order or certified check sent through the U. S. Mail. Personal, welfare, and supplemental income checks are not accepted. DO NOT MAIL CASH. Be sure to include the inmate's name and prisoner identification number (police photo number) and the sender's return address.

When Discharged

After being discharged, personal items can be picked up from the facility in which a person was housed. Please contact that facility prior to coming to the Philadelphia Prison System grounds.

Facility contact numbers:

(215) 685-8730
(215) 685-7801
D/C #
(215) 685-8580
(215) 685-8221
(215) 685-7104
(215) 685-8146

If you are inquiring about your money that is on the books, please contact Inmate Accounts at 215-685-8433 prior to coming to the Philadelphia Prison System grounds.

How can I obtain bail information and where can I pay bail?

Bail can be paid Monday - Friday, 7am - 11pm, last bail payment must be in by 10:00pm.

Curran-Fromhold Correctional Facility
Visitor's Lobby
7901 State Road
Philadelphia PA 19136
*Bail payments only, no fine and cost, no bail refund

Bail information may be obtained 7 days/24 hours by calling (215) 685-8394, 685-8395, 685-8396, 685-7957, or 685-7958. Spanish-speaking persons may call (215) 685-8692. To avoid peak calling hours on weekdays, call before 9 a.m. or after 7 p.m.

General Cases

Criminal Justice Center
1301 Filbert Street
Basement Level
Philadelphia, PA
(215) 683-7726 or 7727

Bail payments are accepted 24 hours a day / 7 days a week. Cash is accepted anytime. Cashiers and treasury checks payable to the Clerk of Quarter Sessions are accepted only from 8:30am - 1pm and from 2pm - 4pm, Monday - Friday.

Family/Domestic Relations Sentences
(including child support)
Family Court Customer Service Center
34 South 11th Street
Philadelphia, PA
(215) 686-4007
Hours of Operation: Monday - Friday, 8am - 5pm

The Customer Service Center is open on Wednesdays until 8pm for phone inquiries only. Call 686-7466, 24 hours a day / 7 days a week, for further information concerning bail and child support payments. Bail may be paid by cash, certified check, or money order.

Traffic Court Sentences
Traffic Court
800 Spring Garden Street
Philadelphia, PA
(215) 686-1674 or 1675.
Hours of Operation: Monday, Tuesday, Thursday and Friday, 8:30am - 3:45pm
Wednesday, 8:30am - 5:45pm

Bail may be paid by cash, money order, certified check, Visa, MasterCard, or Discover. Personal checks are NOT accepted. After hours, bail may be paid at the Criminal Justice Center.

How can I obtain information concerning court dates?

For Common Pleas Court listings, call (215) 683-7004, (215) 683-7005, or (215) 683-7006.

For Municipal Court listings, call (215) 683-7297.

For information concerning probation violation hearings, contact the Probation Department at (215) 683-7530, or call the defendant's assigned probation officer. Have the inmate's Photo ID (PID) number available.

How can I contact an inmate's social worker?

Curran-Fromhold Correctional Facility
(215) 685-7788
Detention Center
(215) 685-8452
House of Correction
(215) 685-8234
Philadelphia Industrial Correctional Center
(215) 685-7131
Riverside Correctional Facility
(215) 685-8156
Alternative & Special Detention
(215) 685-8320

If you have complaints, questions or concerning regarding an inmate or the PPS, please contact the Office of Community Justice and Outreach (CJO) at:


Can I set up phone calls with an inmate?

There is a debit call option offered through the Philadelphia Prison System's Commissary services. Debit Call is an outgoing telephone call from established debit telephone account purchased by the inmate through commissary.

To set up a pre-paid account, that will allow inmate phone calls, please use the AdvancePay system.

Please please fill out and mail in the form.


  • Visitors must present valid photo identification, such as a passport, driver's or non-driver's license, or foreign consular identification card. 
  • Minors may visit only when accompanied by a parent or guardian, and some proof of relationship, such as birth certificate, must be presented. 
  • No more than two adults and two children may visit at one time. 
  • All visitors will be searched prior to entering the visiting area. 
  • Visitors may not wear transparent or revealing clothing. 
  • Hooded clothing, halter-tops, tank tops, crop tops, white tee shirts, miniskirts, hot pants, and shorts are not permitted. 
  • Tops exceeding hip length must be worn with spandex tights or stretch pants.