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Mayor's Office of Information Services Provides Assistance At HelpMe@phila.gov

The City of Philadelphia and the Mayor's Office of Information Services are proud to introduce HelpMe@phila.gov. This email address provides residents, businesses and visitors an online link to all city departments and agencies. Internet users can submit questions, request information and services, and provide feedback to elected officials via HelpMe@phila.gov.

HelpMe@phila.gov can help if:

  • A street sign is missing
  • A pothole in your street needs to be repaired
  • An alley light needs to be replaced
  • You need information on parking tickets
  • You want to forward information to the Mayor

Whatever you need help with, HelpMe@phila.gov is your vehicle for online assistance to successfully resolve your issue. The HelpMe@phila.gov support team will forward your request to the appropriate department for timely resolution.

To send comments or suggestions about the phila.gov website specifically, please email us at webissues@phila.gov.

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Get a Marriage License
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Pay My Parking Ticket
Pay Traffic Violation
Report A Pothole
View Property Assessments
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