Welcome the PMA home page. PMA became a division in January 2009 and we are are charged with developing a system by which DHS can monitor service delivery to the children and families entrusted to its care. We are divided in five separate but interrelated units:
Provider Relations and Evaluation of Program (PREP), which is responsible for referral, monitoring and improvement of both compliance and quality of our contracted provider community.
Performance Management, which is responsible for measuring and monitoring overall agency performance.
Quality Improvement, which is responsible for Quality Service Reviews, periodic caseload audits, the visitation verification, and client satisfaction surveys.
Data Information and Management, which is responsible for data integration and data analysis used to support the work of the Department as a whole.
Special Initiatives, which is responsible for facilitating state and federal mandates and interacting with outside stakeholders.
We are committed to supporting DHS efforts to ensure safety, permanency and well-being for all of our clients. We hope you will check this site often for updates on our work.