Situations that come under our jurisdiction:
Reducing tension or conflict among individuals, households, or groups having an ongoing relationship with each other. This can include neighbors, businesses, religious institutions, civic or community groups, or others.
Situations that do not come under our jurisdiction:
o Married or separated couples
o Victims of serious crimes or property damage
o Strangers who are not likely to see one another again
o Disputants who are already in court or whose dispute is in arbitration or in front of an administrative body such as the Zoning Board, DA's Private Criminal Complaint, etc.
1. Listen to your concerns and help you assess the nature of the dispute.
2. Explore approaches to conflict resolution appropriate to your situation.
3. Make contact with the other party in an attempt to establish lines of communications so that you can begin to work together to resolve the dispute.
4. Assist in identifying other individuals, resources, and / or services that might be applied to a resolution of the situation.
5. Act as a go-between until you and the other party come to a working resolution.
6. Offer formal mediation offered if the parties wish to negotiate a written agreement that describes your future relationship with one another.
7. Remain available to help the parties deal with disagreements that may arise from ongoing efforts at resolution.