Dial 3-1-1 or for those with VOiP (Voice over Internet Protocol) and for calls from outside of Philadelphia dial 215-686-8686. Our Call Center is open Monday-Friday from 8:15AM-4:15PM excluding City holidays.
Download our free Mobile App to:
- Report an issue or a submit a service request
- Track status updates for requests you submitted
- Look at nearby community requests
- Look up frequently asked information
- Find property history information
- Use our language translation to submit and track requests in 6 of the most popular languages in Philadelphia
The first civic engagement app to offer language translations; 6 of the most popular languages spoken in Philadelphia.
Walk in Center:
Prefer face-to-face contact, our Walk in Center is open Monday-Friday from 8:15AM-4:15PM excluding City holidays.