What we do
The Office of Homeless Services works with more than 60 homeless housing and service providers, as well as city, state, and federal governments. Together, we make up Philadelphia’s homeless service system.
This system provides homelessness prevention and diversion aid, as well as emergency and temporary housing, to people who are experiencing homelessness and those at risk of homelessness.
Get help
If you’re living outdoors
If you are or see someone living outdoors, call the City’s Homeless Street Outreach Hotline at (215) 232-1984. The Outreach team can help you find or get to a City-funded homeless intake center. Anyone who needs shelter can visit the centers.
If you’re facing homelessness
- Call the Homelessness Prevention InfoLine at (215) 686-7177 and follow the instructions.
- Visit a City-funded homeless intake center.
- If you still have questions, email the OHS Prevention, Diversion, and Intake Unit at OHSPrevention@phila.gov.
Connect
Address |
1401 John F. Kennedy Blvd.
10th Floor Philadelphia, PA 19102 |
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ohs |
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(215) 232-1984
help a person on the street
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Announcements
Notice of OHS Public Comment Meetings
The Office of Homeless Services (OHS) plans to submit a funding application to Pennsylvania Department of Community and Economic Development for its FY25 Emergency Solutions Grant notice of funding opportunity. This grant will help OHS continue to provide housing supports for Philadelphia residents.
In accordance with funding application review guidelines, OHS will solicit public comment during two virtual meetings on July 10, 2025, at 4 p.m. and July 11, 2025, at 10 a.m.
Register for the July 10, 2025, 4 p.m. Zoom meeting.
Register for the July 11, 2025, 10 a.m. Zoom meeting
If anyone is unable to attend either of these meetings, OHS will accept written comments via email at OHSgrants@phila.gov until July 14, 2025.